PG&E Medical Baseline Program
Extra electricity and gas at the lowest baseline rate for households where someone depends on power or gas for a medical condition or device; not income-tested, and it stacks with CARE or FERA.
A directory listing, not an eligibility decision.
UniHealth can identify a possible match, but the responsible program makes the final decision.
What to know
- Why it may fit
- Your circumstances can be checked against the program’s published guidelines.
- What to do next
- Extra power and gas at the lowest price. It is for homes where someone needs it for a health condition or medical device. It is not based on income. You can have it along with CARE or FERA. The cities of Santa Clara and Palo Alto send their own electric bills. This PG&E program does not cover those. Ask your city utility.
- Who runs it
- Pacific Gas and Electric Company under California Public Utilities Commission rules
What the program may consider
- Residential PG&E account
- Someone who lives in your home full time depends on electricity or gas for a qualifying medical condition or device
- A licensed medical practitioner certifies the need; PG&E requires periodic recertification
How to get it
Extra power and gas at the lowest price. It is for homes where someone needs it for a health condition or medical device. It is not based on income. You can have it along with CARE or FERA. The cities of Santa Clara and Palo Alto send their own electric bills. This PG&E program does not cover those. Ask your city utility.
How to apply
PG&E Medical Baseline application, Parts A and B
You fill out Part A. Your doctor, nurse practitioner, or physician assistant fills out Part B. Send it within 90 days of their signature.
- OnlinePG&E Medical Baseline online applicationYou fill out Part A. PG&E e-mails you a number and steps to give your doctor for Part B.
- EmailPG&E Medical Baseline e-mail: MBLApplications@pge.comAttach Parts A and B as one PDF. Put your PG&E account number in the e-mail. Mail paper renewal forms instead.
- MailPG&E Medical Baseline mail: PG&E Billing Center Medical Baseline, P.O. Box 8329, Stockton, CA 95208
- PhonePG&E phone line: 1-877-660-6789Ask questions about Medical Baseline.
Getting help
Someone can apply for you
Anyone can help you fill out the forms and send them. The person whose name is on the PG&E account signs Part A. Your doctor, nurse practitioner, or physician assistant signs Part B. If someone else must sign for the account holder, ask PG&E first.
Only you, or someone with legal authority for you, can sign.
What happens after you apply
Your doctor, nurse practitioner, or physician assistant fills out and signs Part B. If you apply online, PG&E e-mails you a number and steps to give them.
Your doctor or clinicianA helper can help with this PG&E must get your application within 90 days after the doctor signs.
PG&E reviews Parts A and B. Nothing happens until both parts are in.
The utility companyPG&E does not say how long review takes.
If you are approved, PG&E sends a welcome e-mail or letter.
The utility company
PG&E adds the extra amount to your account. It shows on your next bill. You also get early warnings before planned power shutoffs.
The utility company
What only you can do
- The person on the PG&E account signs Part A.
- Ask your own doctor, nurse practitioner, or physician assistant to fill out Part B.
- Keep your phone and e-mail up to date with PG&E, so outage warnings reach you.
- Tell PG&E if the person moves or no longer needs the extra power.
- Renew every 2 years with your doctor. If the condition is permanent, renew every 4 years on your own.
- How long it takes
- PG&E does not say how long it takes. Getting Part B signed is often the slowest step.
- You are enrolled when
- You are enrolled when PG&E sends a welcome letter or e-mail. Your bill then lists Medical or Life Support under enrolled programs. Each month you get about 500 extra units (kWh) of power. You also get about 25 extra units (therms) of gas. You pay the lowest price for them. On some rate plans, you get 12% off your electric charges instead.
- To keep it
- Renew every 2 years with a new doctor form. If the condition is permanent, you sign a renewal every 4 years, with no doctor needed. Tell PG&E if the person moves.