Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your use of the UniHealth website and public tools operated by UniHealth Technologies, Inc. By using the service, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the service.

2. The Current Public Service

UniHealth currently provides:

• A guided Santa Clara County program and coverage pre-screen
• Information about Medicare, Medi-Cal, Medicare cost assistance, and other health coverage
• Information about care, food, cash, transportation, caregiver, and local-support pathways
• Explanations of how coverage and program choices may interact
• Official-source references, next steps, and fictional examples

The public check is informational and no-storage. If you separately join the county-expansion waitlist, the email record and its limited purpose are described in the Privacy Policy.

3. Eligibility and Coverage Decisions

UniHealth is not a government agency and is not connected with or endorsed by the United States government, the federal Medicare program, the State of California, or Santa Clara County.

A possible match, likely result, coordination explanation, cost estimate, or suggested next step is not an approval, denial, enrollment decision, benefits determination, or guarantee. Government agencies, Social Security, care programs, employers, the VA, TRICARE, and health plans keep their own rules and make their own decisions. Verify important information, current deadlines, plan details, and final decisions with the responsible organization.

4. No Professional Advice

UniHealth provides general information, not medical, legal, tax, or financial advice. Do not delay or replace professional care or advice because of information shown by the service. For a medical emergency, call 911 or seek appropriate emergency care.

5. Automated Tools and Sources

UniHealth uses software rules and automated tools to organize information and produce explanations. Results can be incomplete or wrong when facts are missing, rules change, an official source is unavailable, or an agency applies a rule differently. Review the reasons and sources shown, and confirm material decisions before acting.

6. Your Responsibilities

You agree to:

• Use the service lawfully and provide accurate information when asking for a result
• Review important details before making a coverage, care, or benefits decision
• Not interfere with, probe, overload, or gain unauthorized access to the service
• Not misrepresent a UniHealth result as an official agency or health-plan decision

7. Third-Party Services

UniHealth may link to government agencies, health plans, employers, community organizations, or other external services. We do not control those services, their decisions, their content, or their privacy practices. Opening a link does not mean UniHealth submitted information to that organization.

8. Availability and Liability

The service may change, pause, or become unavailable. To the fullest extent permitted by law, the public service is provided "as is" without a guarantee that every program, source, rule, plan, or interaction is complete, current, uninterrupted, or error-free. UniHealth is not responsible for a third party's eligibility, coverage, care, or application decision.

9. Contact Information

Legal inquiries: legal@unihealth.me

Privacy inquiries: privacy@unihealth.one