Terms of Service

Last updated: April 2026

Summary: By using UniHealth, you agree to these terms. We provide Medicare information and enrollment assistance through AI and licensed agents. We're not the government, and our AI isn't a substitute for professional advice.

1. Acceptance of Terms

These Terms of Service ("Terms") govern your use of the UniHealth platform operated by UniHealth Technologies, Inc. Insurance brokerage services are provided by UniHealth Insurance Solutions LLC, a licensed insurance agency.

By using UniHealth, you agree to these Terms and our Privacy Policy. If you don't agree, please don't use our services.

2. Description of Services

What We Provide

Medicare plan information and comparison tools
AI-powered chat assistant for Medicare guidance
Drug cost and provider network verification
Enrollment assistance through licensed agents

Important Limitations

We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer. Contact Medicare.gov or 1-800-MEDICARE for all options.

3. AI-Powered Services

🤖 You are chatting with an AI assistant, not a human.

What Our AI Does

Answers Medicare questions
Helps compare plans based on your needs
Collects information for enrollment
Guides you through the process

What Our AI Does NOT Do

Provide medical, legal, or financial advice
Make final enrollment decisions (humans review all enrollments)
Guarantee 100% accuracy — always verify important information
Replace licensed insurance professionals

Human Oversight

All enrollment applications are reviewed by licensed insurance agents. You can request to speak with a human at any time.

4. Medicare Disclaimer

UniHealth is not connected with or endorsed by the United States government or the federal Medicare program.

We are a private insurance brokerage. For official Medicare information:

Visit Medicare.gov
Call 1-800-MEDICARE (1-800-633-4227)
TTY users: 711

5. No Medical, Legal, or Financial Advice

Not Medical Advice

Information on UniHealth is for informational purposes only. Always consult your doctor for medical decisions.

Not Legal Advice

We don't provide legal advice about Medicare, appeals, or your rights. Consult an attorney for legal questions.

Not Financial Advice

Cost comparisons are estimates. Consult a financial advisor for personalized guidance.

6. User Responsibilities

You agree to:

Provide accurate and truthful information
Review plan details before enrolling
Keep your contact information current
Not use the platform for unlawful purposes
Not attempt to access systems without authorization

7. Limitation of Liability

To the fullest extent permitted by law, UniHealth and its affiliates are not liable for:

Indirect, incidental, or consequential damages
Errors or omissions in plan information
Actions taken based on AI responses
Insurance carrier decisions or actions

The platform is provided "as is" without warranties of any kind.

8. Contact Information

Platform Issues:

UniHealth Technologies, Inc.
Email: hello@unihealth.me

Insurance/Enrollment Questions:

UniHealth Insurance Solutions LLC
Email: hello@unihealth.one

Legal Inquiries:

Email: legal@unihealth.me