Privacy Policy

Last updated: August 23, 2026

Current Santa Clara County check: The public pre-screen does not ask for your name, email, ID numbers, or documents, and the answers are not saved to a personal case. If you join the expansion waitlist, we store only the email address needed for that update. We never sell personal information.

This policy covers services operated by UniHealth Technologies, Inc. (parent company) and UniHealth Insurance Solutions LLC (wholly owned insurance subsidiary). Clinical care programs, when offered, are delivered through separate physician-owned and MSO entities — not by the parent company directly.

1. Information We Collect

Information You Provide

When you use UniHealth, you may provide us with:

Identity Information: Full name, date of birth, gender
Contact Information: Email, phone number, mailing address
Medicare Information: Medicare Beneficiary Identifier (MBI), Part A/B effective dates, current coverage
Health Information: Medications, medical conditions, healthcare providers
Insurance Preferences: Plan type preferences, budget, provider requirements

Information Collected Automatically

Device information (browser, operating system)
Usage data (pages visited, chat interactions)
Location (ZIP code for plan availability)

2. Expansion Waitlist

If you ask to be notified when UniHealth opens in another county or state, we store your normalized email address, the signup purpose/version, and the time you joined. We do not attach health answers, an IP address, or browser information to the waitlist record.

We use the address only for UniHealth county or state availability updates.
We do not share the expansion waitlist with program agencies, insurance carriers, or data brokers.
You can unsubscribe from an update or ask us to remove the address at any time.

3. How We Use Your Information

Display Medicare plans available in your area
Compare plans based on your medications and doctors
Calculate estimated costs and coverage
Process enrollment applications
Communicate with you about your enrollment
Improve our services and AI assistant
Send county or state availability updates when you have requested them

We share your information with:

Insurance Carriers: To process your enrollment applications
Licensed Agents: Who review and complete enrollments
Service Providers: Who help operate our platform (under strict confidentiality)

We do NOT sell your personal information or Protected Health Information.

5. HIPAA Notice of Privacy Practices

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

What is Protected Health Information (PHI)?

PHI includes information that identifies you and relates to your health, healthcare, or payment for healthcare. Examples include your medications, conditions, Medicare number, and insurance information.

How We May Use Your PHI

Without your authorization, we may use and disclose your PHI for:

Payment: Processing claims and coordinating benefits
Healthcare Operations: Improving services and quality
As Required by Law: Complying with regulations

Your HIPAA Rights

Access: Request copies of your PHI
Amendment: Request corrections to your PHI
Accounting: Request a list of disclosures
Restrictions: Request limits on how we use your PHI
Confidential Communications: Request specific contact methods

6. Your Privacy Rights

You have the right to:

Access and receive copies of your personal information
Correct inaccurate information
Request deletion of your information (subject to legal requirements)
Opt out of certain data processing
Not be discriminated against for exercising your rights

7. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

Right to Know: What personal information we collect and how we use it
Right to Delete: Request deletion of your personal information
Right to Correct: Request correction of inaccurate information
Right to Non-Discrimination: Exercise your rights without penalty

To exercise your California privacy rights, contact us at privacy@unihealth.one.

8. Data Security

We protect your information with:

Encryption in transit and at rest
Access controls and authentication
Regular security monitoring
Employee training on data protection

9. Contact Us

For privacy questions or to exercise your rights:

UniHealth Insurance Solutions LLC
Privacy Officer
Email: privacy@unihealth.one

For platform/technical issues:
UniHealth Technologies, Inc.
Email: hello@unihealth.me