CalAIM Community Supports in Santa Clara County

A directory listing, not an eligibility decision.

UniHealth can identify a possible match, but the responsible program makes the final decision.

What to know

Why it may fit: Your circumstances can be checked against the program’s published guidelines.
What to do next: Community Supports are extra services from your Medi-Cal health plan. All three Medi-Cal health plans in Santa Clara County offer them. Examples are meals for a health condition and respite, which is a break for caregivers. Others are home safety changes, personal care, and help leaving a nursing home.
Who runs it: Medi-Cal managed care plan

What the program may consider

You are in a Medi-Cal managed-care plan
You have a health-related social need, or need help moving back to the community
Your plan offers the service you need and approves it

How to get it

Community Supports are extra services from your Medi-Cal health plan. All three Medi-Cal health plans in Santa Clara County offer them. Examples are meals for a health condition and respite, which is a break for caregivers. Others are home safety changes, personal care, and help leaving a nursing home.

Before you start

You need this first Aged, Blind and Disabled Federal Poverty Level Medi-Cal. You need Medi-Cal, and you must be in a Medi-Cal health plan.

How to apply

PhoneSanta Clara Family Health Plan Medi-Cal member services: 1-800-260-2055Members can call to ask for these services.

You can also use: Sourcewise care management referral

One referral for MSSP and Sourcewise's other care management. Anyone can make it, with the person's OK.

Getting help

Someone can refer you, with your permission

You can call your health plan and ask. Your doctor, family or a community group can also refer you, with your OK. You decide whether to accept the service.

What happens after you apply

Your plan gets the request. It can come from you, your family, a doctor or a community group.
Your health plan
Some supports need a note from your doctor. Home safety changes also need a therapist to check your home.
Only for some supports, like home changes
Your doctor or clinicianA helper can help with this
Your plan decides if you qualify for that support. It mails you a letter and assigns a provider. Santa Clara Family Health Plan decides within 5 business days.
Your health planUp to 5 business days at Santa Clara Family Health Plan.
The provider contacts you. They may visit your home or ask about your needs.
The program or providerA helper can help with this
The service starts. For respite, the caregiver sets up times with the provider.
The program or providerOnly you can do this

What only you can do

Agree to the service, and take part in the provider's visit or intake.
For home safety changes, get a note from your doctor and a therapist's home check.
For housing help, you look for housing and sign your own lease.
For help moving into assisted living, you pay the home for room and board.

How long it takes: About 2 to 4 weeks for meals or respite. Home changes and housing help can take months.
You are enrolled when: You are enrolled when your plan names your provider in a letter, and the service has started.
To keep it: Stay in the same Medi-Cal plan, and renew Medi-Cal each year. Many supports have limits. Respite is up to 336 hours a year. Help with the costs of setting up a new home has a $7,500 lifetime limit.

Can’t be combined with

California Community Transitions. If you are in California Community Transitions, you cannot also get these supports for moving. That includes moving out of a facility or into assisted living.

Coming changes

Starting January 1, 2027: Short-term housing after a hospital stay ends as a separate support after December 31, 2026.
Starting January 1, 2027: Starting January 1, 2027, people without a qualifying immigration status leave Medi-Cal health plans. They can no longer get these supports through a plan.