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Tiffany E Chao

General Surgery · San Jose

NPI 1538301338

Medicare standing
Clear
Enrolled, allowed to bill and order, not excluded
Plans that list them
5
2 carriers
Office
1

Offices

1 location · County of Santa Clara · 1,000 clinicians in this group

Looking this up.

Hospitals listed: Santa Clara Valley Medical Center. That is not proof they admit you there this week.

Plans that list them

5 plans · 2 carriers

A missing listing does not mean out of network. Directories change, and a listing does not cover every office. Call Tiffany E Chao’s office at (408) 885-5000 to confirm they take your plan. Ask about the office you use, its medical group, referrals and appointments.

5 of 5 plans

Plans whose provider directory lists this clinician
SCAN Balance (HMO C-SNP)SCAN Health PlanListedOct 3, 2026
SCAN Classic (HMO)SCAN Health PlanListedOct 3, 2026
SCAN MyChoice (HMO)SCAN Health PlanListedOct 3, 2026
SCAN Strive (HMO C-SNP)SCAN Health PlanListedOct 3, 2026
DualConnect (HMO D-SNP)Santa Clara Family Health PlanListedSep 1, 2026

Hospitals they work in

1 hospital

These rate the hospital, not this clinician. Most measures at most hospitals are no different from the national rate.

  • Santa Clara Valley Medical CenterSan Jose, CAAcute Care Hospital · Government - Local · Has an emergency department · Birthing-friendlyPart of Santa Clara Valley Health and Hospital System, which runs 3 hospitalsPatients rate it 3 of 5 · 70% would definitely recommend it
    Overall rating: 2 of 5 starsWorse than the national rate — SSI - Colon Surgery: 2.572, Oct 2024 – Sep 2025Better than the national rate — Central Line Associated Bloodstream Infection (ICU + select Wards): 0.563, Oct 2024 – Sep 2025Better than the national rate — Clostridium Difficile (C.Diff): 0.256, Oct 2024 – Sep 2025Better than the national rate — MRSA Bacteremia: 0.369, Oct 2024 – Sep 2025
See every measure and the patient survey for Santa Clara Valley Medical Center

Behind the star rating — Deaths: 2 better, 6 the same, 0 worse of 8 measures. Safety: 2 better, 5 the same, 1 worse of 8 measures. Readmissions: 0 better, 10 the same, 1 worse of 11 measures. The star rating is worked out from an earlier period than the measures below, so the two can disagree.

Every scored measure at Santa Clara Valley Medical Center
SSI - Colon SurgeryInfections2.572WorseOct 2024 – Sep 2025
Central Line Associated Bloodstream Infection (ICU + select Wards)Infections0.563BetterOct 2024 – Sep 2025
Clostridium Difficile (C.Diff)Infections0.256BetterOct 2024 – Sep 2025
MRSA BacteremiaInfections0.369BetterOct 2024 – Sep 2025
Abdominopelvic accidental puncture or laceration rateComplications and deaths1.25 (0.3 to 2.2) · 1,535 casesNo differentJul 2022 – Jun 2024
CMS Medicare PSI 90: Patient safety and adverse events compositeComplications and deaths1.07 (0.76 to 1.38)No differentJul 2022 – Jun 2024
Death rate among surgical inpatients with serious treatable complicationsComplications and deaths214.59 (167.38 to 261.8) · 108 casesNo differentJul 2022 – Jun 2024
Death rate for CABG surgery patientsComplications and deaths2.8 · 41 casesNoneJul 2022 – Jun 2025
Death rate for COPD patientsComplications and deaths6 · 141 casesNoneJul 2022 – Jun 2025
Death rate for heart attack patientsComplications and deaths10.2 · 124 casesNoneJul 2022 – Jun 2025
Death rate for heart failure patientsComplications and deaths8.3 · 501 casesNoneJul 2022 – Jun 2025
Death rate for pneumonia patientsComplications and deaths14.9 · 653 casesNoneJul 2022 – Jun 2025
Death rate for stroke patientsComplications and deaths10.1 · 348 casesNoneJul 2023 – Jun 2025
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality RateComplications and deaths3 · 4,502 casesNoneJul 2024 – Jun 2025
Iatrogenic pneumothorax rateComplications and deaths0.24 (0.04 to 0.43) · 9,014 casesNo differentJul 2022 – Jun 2024
In-hospital fall-associated fracture rateComplications and deaths0.34 (0.15 to 0.52) · 9,216 casesNo differentJul 2022 – Jun 2024
Perioperative pulmonary embolism or deep vein thrombosis rateComplications and deaths4.54 (2.51 to 6.58) · 1,421 casesNo differentJul 2022 – Jun 2024
Postoperative acute kidney injury requiring dialysis rateComplications and deaths1.54 (0 to 3.2) · 288 casesNo differentJul 2022 – Jun 2024
Postoperative hemorrhage or hematoma rateComplications and deaths2.11 (0.66 to 3.56) · 1,446 casesNo differentJul 2022 – Jun 2024
Postoperative respiratory failure rateComplications and deaths11.61 (4.09 to 19.14) · 294 casesNo differentJul 2022 – Jun 2024
Postoperative sepsis rateComplications and deaths7.29 (3.39 to 11.2) · 299 casesNo differentJul 2022 – Jun 2024
Postoperative wound dehiscence rateComplications and deaths1.9 (0.45 to 3.36) · 333 casesNo differentJul 2022 – Jun 2024
Pressure ulcer rateComplications and deaths0.23 (0 to 0.78) · 7,538 casesNo differentJul 2022 – Jun 2024
Rate of complications for hip/knee replacement patientsComplications and deaths5.4 · 94 casesNoneApr 2023 – Mar 2025
Catheter Associated Urinary Tract Infections (ICU + select Wards)Infections0.735No differentOct 2024 – Sep 2025
SSI - Abdominal HysterectomyInfections2.573No differentOct 2024 – Sep 2025
Acute Myocardial Infarction (AMI) 30-Day Readmission RateUnplanned return visits14.6 · 185 casesNoneJul 2023 – Jun 2025
Heart failure (HF) 30-Day Readmission RateUnplanned return visits22.1 · 951 casesNoneJul 2023 – Jun 2025
Hospital return days for heart attack patientsUnplanned return visits56.3 · 128 casesNoneJul 2022 – Jun 2025
Hospital return days for heart failure patientsUnplanned return visits6.4 · 644 casesNoneJul 2022 – Jun 2025
Hospital return days for pneumonia patientsUnplanned return visits1.3 · 699 casesNoneJul 2022 – Jun 2025
Pneumonia (PN) 30-Day Readmission RateUnplanned return visits16.3 · 921 casesNoneJul 2023 – Jun 2025
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapyUnplanned return visits5.7 (3.9 to 8.1) · 226 casesNo differentJan 2024 – Dec 2024
Rate of inpatient admissions for patients receiving outpatient chemotherapyUnplanned return visits12.6 (9.4 to 16.5) · 226 casesNo differentJan 2024 – Dec 2024
Rate of readmission after hip/knee replacementUnplanned return visits5.4 · 94 casesNoneJul 2023 – Jun 2025
Rate of readmission for CABGUnplanned return visits11.4 · 54 casesNoneJul 2023 – Jun 2025
Rate of readmission for chronic obstructive pulmonary disease (COPD) patientsUnplanned return visits20.3 · 242 casesNoneJul 2023 – Jun 2025
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)Unplanned return visits13.2 (9.9 to 17.4) · 702 casesNo differentJan 2022 – Dec 2024
Ratio of unplanned hospital visits after hospital outpatient surgeryUnplanned return visits1 (0.7 to 1.4) · 195 casesNo differentJan 2024 – Dec 2024

What patients said (4,032 patients answered, 29% of those asked)

Patient survey stars by topic at Santa Clara Valley Medical Center
Cleanliness3
Nurse communication3
Doctor communication3
Communication about medicines3
Discharge information2
Overall hospital rating3
Quietness2
Recommend hospital4
Share of patients giving the best answer at Santa Clara Valley Medical Center
Room was "always" clean70%
Nurses "always" communicated well73%
Doctors "always" communicated well76%
Staff "always" explained57%
Yes, staff "did" give patients this information82%
Yes, staff "did" give patients information about help after discharge82%
Doctors "always" explained things so they could understand71%
Doctors "always" listened carefully74%
Doctors "always" treated them with courtesy and respect82%
Patients who gave a rating of "9" or "10" (high)67%
Staff "always" explained new medications71%
Nurses "always" explained things so they could understand71%
Nurses "always" listened carefully69%
Nurses "always" treated them with courtesy and respect80%
"Always" quiet at night43%
"YES", patients would definitely recommend the hospital70%
Staff "always" explained possible side effects44%
Yes, staff "did" give patients information about possible symptoms83%

Original Medicare doctor bills

$18,858

Medicare paid this office $18,858 for 147 people.

This is what Medicare paid the clinician — not Medicare Advantage, and not the pharmacy.

Largest Original Medicare bills
Subsequent hospital care with straightforward or low level of medical decision making, per day at least 25 minutes50$3,447$44
Subsequent hospital care with moderate levelof medical decision making at least 35 minutes39$2,632$67
Initial hospital care with straightforward or low level of medical decision making, per day at least 40 minutes23$1,621$70
Initial hospital care with straightforward or low-level medical decision making at least 55 minutes14$1,600$114
Hospital discharge day management, 30 minutes or less19$1,349$71

Procedures Medicare counted

Procedure volume Medicare published
Colonoscopy1-10None
Hernia repair - groin (open)1-10None
Upper gastrointestinal (GI) endoscopy for acid reflux1-10None

Who their Medicare patients are

147 Original Medicare patients in 2024. Average age 76 · Under 65 14% · 85 and older 27% · Women 52% · Also on Medicaid 57% · Health risk score 2.07. Above the middle of the specialty; the typical general surgery clinician is at 1.69.

Conditions among them: High blood pressure 75% · Diabetes 47% · Heart failure 39% · Depression 37% · Chronic kidney disease 36% · Coronary heart disease 35% · Dementia 35% · Atrial fibrillation 33% · Stroke 31% · COPD 18% · Cancer 14%.

The office billed $203,908, Medicare allowed $24,404 and paid $18,858; for 216 services of 26 kinds.

Original Medicare patients only. A risk score of 1.0 is the average Medicare patient; higher means sicker. Any count under 11 is hidden.

Year by year

Original Medicare by year
2024147216762.07$203,908$18,858
202388178752.22$199,284$19,341
2022128248701.96$256,776$27,146
2021131238732.00$214,088$22,016
202099182712.24$210,556$22,192
201992173711.75$119,638$16,860
2018143281741.72$230,687$34,218
201773121712.17$105,375$15,490

Original Medicare only. A service billed for fewer than 11 people in a year is hidden, so the lines can add up to less than the year's total.

See the services billed each year

2023: 4 services

Original Medicare services billed in 2023
Subsequent hospital care with straightforward or low level of medical decision making, per day at least 25 minutes41$3,908$47
Hospital discharge day management, 30 minutes or less22$1,727$78
Subsequent hospital care with moderate levelof medical decision making at least 35 minutes18$1,696$77
Initial hospital care with straightforward or low level of medical decision making, per day at least 40 minutes13$1,002$77

2022: 6 services

Original Medicare services billed in 2022
Subsequent hospital care with moderate levelof medical decision making at least 35 minutes58$8,989$78
Initial hospital care with straightforward or low-level medical decision making at least 55 minutes12$1,949$150
Initial hospital care with straightforward or low level of medical decision making, per day at least 40 minutes15$1,573$105
Hospital discharge day management, 30 minutes or less13$1,317$82
Subsequent hospital care with straightforward or low level of medical decision making, per day at least 25 minutes24$1,210$42
Short return visit12$499$36

2021: 5 services

Original Medicare services billed in 2021
Subsequent hospital care with moderate levelof medical decision making at least 35 minutes45$6,139$80
Initial hospital care with straightforward or low-level medical decision making at least 55 minutes20$2,818$141
Subsequent hospital care with straightforward or low level of medical decision making, per day at least 25 minutes28$2,123$42
Hospital discharge day management, 30 minutes or less24$1,919$80
Short return visit26$947$34

2020: 5 services

Original Medicare services billed in 2020
Subsequent hospital care with straightforward or low level of medical decision making, per day at least 25 minutes36$3,165$43
Initial hospital care with straightforward or low-level medical decision making at least 55 minutes17$2,336$137
Hospital discharge day management, 30 minutes or less17$1,341$79
Short return visit (20+ min)16$876$55
Short return visit14$365$24

2019: 5 services

Original Medicare services billed in 2019
Subsequent hospital care with straightforward or low level of medical decision making, per day at least 25 minutes30$2,354$35
Initial hospital care with straightforward or low-level medical decision making at least 55 minutes11$1,178$107
Hospital discharge day management, 30 minutes or less17$1,120$62
Subsequent hospital care with moderate levelof medical decision making at least 35 minutes14$994$62
Short return visit11$255$21

2018: 6 services

Original Medicare services billed in 2018
Subsequent hospital care with moderate levelof medical decision making at least 35 minutes55$7,823$65
Initial hospital care with straightforward or low-level medical decision making at least 55 minutes22$2,559$116
Hospital discharge day management, 30 minutes or less32$2,073$65
New patient visit (45+ min)17$1,545$91
Initial hospital care with straightforward or low level of medical decision making, per day at least 40 minutes12$1,078$90
Return visit (30+ min)12$848$65

2017: 2 services

Original Medicare services billed in 2017
Subsequent hospital care with moderate levelof medical decision making at least 35 minutes19$2,786$65
Initial hospital care with straightforward or low level of medical decision making, per day at least 40 minutes14$1,256$90

Medicaid work

$4,239 in 2024

Medicaid paid $4,239 for 368 billed services this clinician did in 2024, up to 27 people in a month for one service.

Medicaid and CHIP claims where this clinician did the service, fee-for-service and managed care together. Any month with fewer than 11 patients is hidden, so small Medicaid practices undercount.

Largest Medicaid services in 2024
SBSQ HOSPITAL IP/OBS CARE SF/LOW MDM 25 MINUTES244$3,320
Short return visit12$341
SBSQ HOSPITAL IP/OBS CARE MOD MDM 35 MINUTES13$333
Hospital inpatient or observation discharge day management; 30 minutes or less on the date of the encounter28$239
OFFICE/OUTPATIENT NEW SF MDM 15 MINUTES12$5
Pain severity quantified; no pain present (COA) (ONC)12$0
Medication list documented in medical record (COA)47$0
Medicaid work by year
2024368727$4,239
2023288326$3,534
2022172415$2,852
2021171320$2,510
202075219$1,072
201984218$1,215
2018148518$3,072
See the largest Medicaid services in earlier years

2023

Largest Medicaid services in 2023
SBSQ HOSPITAL IP/OBS CARE SF/LOW MDM 25 MINUTES250$3,177
Hospital inpatient or observation discharge day management; 30 minutes or less on the date of the encounter25$311
OFFICE/OUTPATIENT NEW SF MDM 15 MINUTES13$46

2022

Largest Medicaid services in 2022
SBSQ HOSPITAL IP/OBS CARE MOD MDM 35 MINUTES124$2,218
SBSQ HOSPITAL IP/OBS CARE SF/LOW MDM 25 MINUTES22$391
Hospital inpatient or observation discharge day management; 30 minutes or less on the date of the encounter12$208
Short return visit14$35

2021

Largest Medicaid services in 2021
SBSQ HOSPITAL IP/OBS CARE MOD MDM 35 MINUTES74$1,616
SBSQ HOSPITAL IP/OBS CARE SF/LOW MDM 25 MINUTES29$452
Short return visit68$442

2020

Largest Medicaid services in 2020
SBSQ HOSPITAL IP/OBS CARE SF/LOW MDM 25 MINUTES49$949
Short return visit (20+ min)26$124

2019

Largest Medicaid services in 2019
SBSQ HOSPITAL IP/OBS CARE SF/LOW MDM 25 MINUTES66$1,048
Short return visit18$168

2018

Largest Medicaid services in 2018
SBSQ HOSPITAL IP/OBS CARE MOD MDM 35 MINUTES29$1,189
New patient visit (45+ min)69$1,115
Service23$555
Hospital inpatient or observation discharge day management; 30 minutes or less on the date of the encounter13$135
Service14$78

Checkups this office reported

Medicare did not publish checkup rates for this clinician.

Medicare’s overall office score
80.6 / 100
Scores the office’s reporting and systems. It is not a grade for how the doctor treats you.

Professional record

NPI
1538301338
Video visits
Lists video visits
Gender
Female
More record details
Sole proprietor
No
Taxonomy
Student in a training program (390200000X)
Mailing address
55 Fruit Street, Massachusetts General Hospital, Grb 425, Boston, MA, 02114
NPI first listed
2009-03-25
NPI last updated
2009-11-20

This is when the NPI record was last certified, not a medical board exam.