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Lisa M Norlander, MD

Family Practice · Fremont

NPI 1265695878

Medicare standing
Clear
Enrolled, allowed to bill and order, not excluded
Plans that list them
6
2 carriers
Offices
5

Offices

5 locations · Washington Township Medical Foundation · County of Santa Clara

Looking this up.

Hospitals listed: Santa Clara Valley Medical Center. That is not proof they admit you there this week.

Plans that list them

6 plans · 2 carriers

A missing listing does not mean out of network. Directories change, and a listing does not cover every office. Call Dr. Norlander’s office to confirm they take your plan. Ask about the office you use, its medical group, referrals and appointments.

6 of 6 plans

Plans whose provider directory lists this clinician
Anthem Full Dual Advantage Aligned (HMO D-SNP)Anthem Blue CrossListedOct 3, 2026
Anthem Medicare Advantage (HMO-POS)Anthem Blue CrossListedOct 3, 2026
SCAN Balance (HMO C-SNP)SCAN Health PlanListedOct 3, 2026
SCAN Classic (HMO)SCAN Health PlanListedOct 3, 2026
SCAN MyChoice (HMO)SCAN Health PlanListedOct 3, 2026
SCAN Strive (HMO C-SNP)SCAN Health PlanListedOct 3, 2026

California Medical Board record

Licence A111359 · Current

Licensed to practise in California · since 2010 · expires 2027-09-30 · Brown University Program in Medicine.

No disciplinary actions, convictions, malpractice judgments or citations in this record.

State licence records

1 licence

  • Tennessee 47320Medical Doctor · since 2011 · expires 2019-09-30Specialty on the licence: Family Medicine
    ExpiredNo board action on this licenceCheck it with the state

We check Colorado, Delaware, Florida, Illinois, Maryland, New Jersey, New York, Tennessee, Texas, Virginia, Washington, plus California above. A state that is not in this list has not been checked, which is not the same as clear.

School, training and certification

1 placement

What this clinician told their state board, medical school and everything before it. Only some states publish this, so nothing here means the state does not say, not that there was no training or certification.

Education

  • Brown University · MDPROVIDENCE, RI · 2008Medical school

Residency and fellowship

  • Ventura County Medical CenterVENTURA, CA · 2008–2011

Hospitals they work in

1 hospital

These rate the hospital, not this clinician. Most measures at most hospitals are no different from the national rate.

  • Santa Clara Valley Medical CenterSan Jose, CAAcute Care Hospital · Government - Local · Has an emergency department · Birthing-friendlyPart of Santa Clara Valley Health and Hospital System, which runs 3 hospitalsPatients rate it 3 of 5 · 70% would definitely recommend it
    Overall rating: 2 of 5 starsWorse than the national rate — SSI - Colon Surgery: 2.572, Oct 2024 – Sep 2025Better than the national rate — Central Line Associated Bloodstream Infection (ICU + select Wards): 0.563, Oct 2024 – Sep 2025Better than the national rate — Clostridium Difficile (C.Diff): 0.256, Oct 2024 – Sep 2025Better than the national rate — MRSA Bacteremia: 0.369, Oct 2024 – Sep 2025
See every measure and the patient survey for Santa Clara Valley Medical Center

Behind the star rating — Deaths: 2 better, 6 the same, 0 worse of 8 measures. Safety: 2 better, 5 the same, 1 worse of 8 measures. Readmissions: 0 better, 10 the same, 1 worse of 11 measures. The star rating is worked out from an earlier period than the measures below, so the two can disagree.

Every scored measure at Santa Clara Valley Medical Center
SSI - Colon SurgeryInfections2.572WorseOct 2024 – Sep 2025
Central Line Associated Bloodstream Infection (ICU + select Wards)Infections0.563BetterOct 2024 – Sep 2025
Clostridium Difficile (C.Diff)Infections0.256BetterOct 2024 – Sep 2025
MRSA BacteremiaInfections0.369BetterOct 2024 – Sep 2025
Abdominopelvic accidental puncture or laceration rateComplications and deaths1.25 (0.3 to 2.2) · 1,535 casesNo differentJul 2022 – Jun 2024
CMS Medicare PSI 90: Patient safety and adverse events compositeComplications and deaths1.07 (0.76 to 1.38)No differentJul 2022 – Jun 2024
Death rate among surgical inpatients with serious treatable complicationsComplications and deaths214.59 (167.38 to 261.8) · 108 casesNo differentJul 2022 – Jun 2024
Death rate for CABG surgery patientsComplications and deaths2.8 · 41 casesNoneJul 2022 – Jun 2025
Death rate for COPD patientsComplications and deaths6 · 141 casesNoneJul 2022 – Jun 2025
Death rate for heart attack patientsComplications and deaths10.2 · 124 casesNoneJul 2022 – Jun 2025
Death rate for heart failure patientsComplications and deaths8.3 · 501 casesNoneJul 2022 – Jun 2025
Death rate for pneumonia patientsComplications and deaths14.9 · 653 casesNoneJul 2022 – Jun 2025
Death rate for stroke patientsComplications and deaths10.1 · 348 casesNoneJul 2023 – Jun 2025
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality RateComplications and deaths3 · 4,502 casesNoneJul 2024 – Jun 2025
Iatrogenic pneumothorax rateComplications and deaths0.24 (0.04 to 0.43) · 9,014 casesNo differentJul 2022 – Jun 2024
In-hospital fall-associated fracture rateComplications and deaths0.34 (0.15 to 0.52) · 9,216 casesNo differentJul 2022 – Jun 2024
Perioperative pulmonary embolism or deep vein thrombosis rateComplications and deaths4.54 (2.51 to 6.58) · 1,421 casesNo differentJul 2022 – Jun 2024
Postoperative acute kidney injury requiring dialysis rateComplications and deaths1.54 (0 to 3.2) · 288 casesNo differentJul 2022 – Jun 2024
Postoperative hemorrhage or hematoma rateComplications and deaths2.11 (0.66 to 3.56) · 1,446 casesNo differentJul 2022 – Jun 2024
Postoperative respiratory failure rateComplications and deaths11.61 (4.09 to 19.14) · 294 casesNo differentJul 2022 – Jun 2024
Postoperative sepsis rateComplications and deaths7.29 (3.39 to 11.2) · 299 casesNo differentJul 2022 – Jun 2024
Postoperative wound dehiscence rateComplications and deaths1.9 (0.45 to 3.36) · 333 casesNo differentJul 2022 – Jun 2024
Pressure ulcer rateComplications and deaths0.23 (0 to 0.78) · 7,538 casesNo differentJul 2022 – Jun 2024
Rate of complications for hip/knee replacement patientsComplications and deaths5.4 · 94 casesNoneApr 2023 – Mar 2025
Catheter Associated Urinary Tract Infections (ICU + select Wards)Infections0.735No differentOct 2024 – Sep 2025
SSI - Abdominal HysterectomyInfections2.573No differentOct 2024 – Sep 2025
Acute Myocardial Infarction (AMI) 30-Day Readmission RateUnplanned return visits14.6 · 185 casesNoneJul 2023 – Jun 2025
Heart failure (HF) 30-Day Readmission RateUnplanned return visits22.1 · 951 casesNoneJul 2023 – Jun 2025
Hospital return days for heart attack patientsUnplanned return visits56.3 · 128 casesNoneJul 2022 – Jun 2025
Hospital return days for heart failure patientsUnplanned return visits6.4 · 644 casesNoneJul 2022 – Jun 2025
Hospital return days for pneumonia patientsUnplanned return visits1.3 · 699 casesNoneJul 2022 – Jun 2025
Pneumonia (PN) 30-Day Readmission RateUnplanned return visits16.3 · 921 casesNoneJul 2023 – Jun 2025
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapyUnplanned return visits5.7 (3.9 to 8.1) · 226 casesNo differentJan 2024 – Dec 2024
Rate of inpatient admissions for patients receiving outpatient chemotherapyUnplanned return visits12.6 (9.4 to 16.5) · 226 casesNo differentJan 2024 – Dec 2024
Rate of readmission after hip/knee replacementUnplanned return visits5.4 · 94 casesNoneJul 2023 – Jun 2025
Rate of readmission for CABGUnplanned return visits11.4 · 54 casesNoneJul 2023 – Jun 2025
Rate of readmission for chronic obstructive pulmonary disease (COPD) patientsUnplanned return visits20.3 · 242 casesNoneJul 2023 – Jun 2025
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)Unplanned return visits13.2 (9.9 to 17.4) · 702 casesNo differentJan 2022 – Dec 2024
Ratio of unplanned hospital visits after hospital outpatient surgeryUnplanned return visits1 (0.7 to 1.4) · 195 casesNo differentJan 2024 – Dec 2024

What patients said (4,032 patients answered, 29% of those asked)

Patient survey stars by topic at Santa Clara Valley Medical Center
Cleanliness3
Nurse communication3
Doctor communication3
Communication about medicines3
Discharge information2
Overall hospital rating3
Quietness2
Recommend hospital4
Share of patients giving the best answer at Santa Clara Valley Medical Center
Room was "always" clean70%
Nurses "always" communicated well73%
Doctors "always" communicated well76%
Staff "always" explained57%
Yes, staff "did" give patients this information82%
Yes, staff "did" give patients information about help after discharge82%
Doctors "always" explained things so they could understand71%
Doctors "always" listened carefully74%
Doctors "always" treated them with courtesy and respect82%
Patients who gave a rating of "9" or "10" (high)67%
Staff "always" explained new medications71%
Nurses "always" explained things so they could understand71%
Nurses "always" listened carefully69%
Nurses "always" treated them with courtesy and respect80%
"Always" quiet at night43%
"YES", patients would definitely recommend the hospital70%
Staff "always" explained possible side effects44%
Yes, staff "did" give patients information about possible symptoms83%

Medicaid work

$489,054 in 2024

Medicaid paid $489,054 for 6,303 billed services this clinician did in 2024, up to 99 people in a month for one service.

Medicaid and CHIP claims where this clinician did the service, fee-for-service and managed care together. Any month with fewer than 11 patients is hidden, so small Medicaid practices undercount.

Largest Medicaid services in 2024
Clinic visit/encounter, all-inclusive764$486,100
Short return visit (20+ min)1,306$1,803
New patient visit (30+ min)145$1,151
Pain severity quantified; pain present (COA) (ONC)245$0
Pain severity quantified; no pain present (COA) (ONC)186$0
Medication list documented in medical record (COA)973$0
Most recent systolic blood pressure less than 130 mm Hg (DM) (HTN, CKD, CAD)886$0
Most recent systolic blood pressure 130-139 mm Hg (DM) (HTN, CKD, CAD)221$0
Most recent systolic blood pressure greater than or equal to 140 mm Hg (HTN, CKD, CAD) (DM)239$0
Most recent diastolic blood pressure less than 80 mm Hg (HTN, CKD, CAD) (DM)782$0
Most recent diastolic blood pressure 80-89 mm Hg (HTN, CKD, CAD) (DM)402$0
Most recent diastolic blood pressure greater than or equal to 90 mm Hg (HTN, CKD, CAD) (DM)154$0
Medicaid work by year
20246,3031299$489,054
20233,8489164$547,490
20224,6419162$634,739
20214,27410152$639,774
20201,7179142$99,410
2019922967$8,058
2018945860$11,599
See the largest Medicaid services in earlier years

2023

Largest Medicaid services in 2023
Clinic visit/encounter, all-inclusive893$542,978
Short return visit (20+ min)1,599$4,185
New patient visit (30+ min)36$327
Most recent systolic blood pressure less than 130 mm Hg (DM) (HTN, CKD, CAD)458$0
Most recent systolic blood pressure 130-139 mm Hg (DM) (HTN, CKD, CAD)115$0
Most recent systolic blood pressure greater than or equal to 140 mm Hg (HTN, CKD, CAD) (DM)92$0
Most recent diastolic blood pressure less than 80 mm Hg (HTN, CKD, CAD) (DM)420$0
Most recent diastolic blood pressure 80-89 mm Hg (HTN, CKD, CAD) (DM)198$0
Most recent diastolic blood pressure greater than or equal to 90 mm Hg (HTN, CKD, CAD) (DM)37$0

2022

Largest Medicaid services in 2022
Clinic visit/encounter, all-inclusive1,054$628,006
Short return visit (20+ min)2,006$6,733
Most recent hemoglobin A1c (HbA1c) level less than 7.0% (DM)46$0
Most recent systolic blood pressure less than 130 mm Hg (DM) (HTN, CKD, CAD)581$0
Most recent systolic blood pressure 130-139 mm Hg (DM) (HTN, CKD, CAD)96$0
Most recent systolic blood pressure greater than or equal to 140 mm Hg (HTN, CKD, CAD) (DM)81$0
Most recent diastolic blood pressure less than 80 mm Hg (HTN, CKD, CAD) (DM)547$0
Most recent diastolic blood pressure 80-89 mm Hg (HTN, CKD, CAD) (DM)185$0
Most recent diastolic blood pressure greater than or equal to 90 mm Hg (HTN, CKD, CAD) (DM)45$0

2021

Largest Medicaid services in 2021
Clinic visit/encounter, all-inclusive1,225$634,800
Short return visit (20+ min)1,972$4,936
Short return visit24$39
Most recent hemoglobin A1c (HbA1c) level less than 7.0% (DM)77$0
Most recent systolic blood pressure less than 130 mm Hg (DM) (HTN, CKD, CAD)315$0
Most recent systolic blood pressure 130-139 mm Hg (DM) (HTN, CKD, CAD)100$0
Most recent systolic blood pressure greater than or equal to 140 mm Hg (HTN, CKD, CAD) (DM)78$0
Most recent diastolic blood pressure less than 80 mm Hg (HTN, CKD, CAD) (DM)372$0
Most recent diastolic blood pressure 80-89 mm Hg (HTN, CKD, CAD) (DM)89$0
Most recent diastolic blood pressure greater than or equal to 90 mm Hg (HTN, CKD, CAD) (DM)22$0

2020

Largest Medicaid services in 2020
Clinic visit/encounter, all-inclusive325$77,024
Return visit (30+ min)480$11,673
Long return visit (40+ min)212$5,993
Service67$2,285
Short return visit (20+ min)568$1,507
Infectious agent detection by nucleic acid (DNA or RNA); severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) (coronavirus disease [COVID-19]), amplified probe technique12$616
Blood count; complete (CBC), automated (Hgb, Hct, RBC, WBC and platelet count) and automated differential WBC count16$154
Electrocardiogram, routine ECG with at least 12 leads; interpretation and report only21$99
Urinalysis, by dip stick or tablet reagent for bilirubin, glucose, hemoglobin, ketones, leukocytes, nitrite, pH, protein, specific gravity, urobilinogen, any number of these constituents; automated, with microscopy16$59

2019

Largest Medicaid services in 2019
Return visit (30+ min)520$3,359
Service87$2,967
New patient visit (30+ min)58$711
Long return visit (40+ min)60$316
Short return visit (20+ min)98$305
New patient visit (45+ min)58$187
Blood count; complete (CBC), automated (Hgb, Hct, RBC, WBC and platelet count) and automated differential WBC count14$132
Urinalysis, by dip stick or tablet reagent for bilirubin, glucose, hemoglobin, ketones, leukocytes, nitrite, pH, protein, specific gravity, urobilinogen, any number of these constituents; automated, with microscopy14$58
Electrocardiogram, routine ECG with at least 12 leads; interpretation and report only13$24

2018

Largest Medicaid services in 2018
Service198$6,752
Return visit (30+ min)482$2,112
New patient visit (45+ min)84$1,697
New patient visit (30+ min)50$499
Short return visit (20+ min)71$256
Blood count; complete (CBC), automated (Hgb, Hct, RBC, WBC and platelet count) and automated differential WBC count12$106
Urinalysis, by dip stick or tablet reagent for bilirubin, glucose, hemoglobin, ketones, leukocytes, nitrite, pH, protein, specific gravity, urobilinogen, any number of these constituents; automated, with microscopy26$100
Service22$76

Money from drug and device companies

$164 in 2024

Industry payments by year
202411None$164
202111$1,560$1,560
202023None$99
201933None$407

Paid work is consulting, speaking, honoraria and royalties, as opposed to meals and travel.

A payment is not proof that care is biased.

Payments by company
Beta BionicsIlet Bionic Pancreas$164
1 payment
  • Meals for Ilet Bionic Pancreas · 2024-05-28 · $164
See the published payment
Every published payment
Beta BionicsMeals · 2024-05-28Ilet Bionic Pancreas$164
See earlier years (2021, 2020, 2019)

2021: $1,560

Payments by company in 2021
MedtronicMinimed 770g System$1,560
1 payment
  • Paid to speak or teach for Minimed 770g System · 2021-04-21 · $1,560

2020: $99

Payments by company in 2020
Tandem Diabetes CareT:Slim X2 Insulin Pump$86
2 payments
  • Meals for T:Slim X2 Insulin Pump · 2020-02-21 · $54
  • Meals for T:Slim X2 Insulin Pump · 2020-02-07 · $32
Covidien LPNone$13
1 payment
  • Meals · 2020-03-09 · $13

2019: $407

Payments by company in 2019
Tandem Diabetes CareT-Slim Insulin Pump$150
1 payment
  • Meals for T-Slim Insulin Pump · 2019-06-07 · $150
InsuletOmnipod$148
1 payment
  • Meals for Omnipod · 2019-06-09 · $148
DexcomDexcom Cgm$109
1 payment
  • Meals for Dexcom Cgm · 2019-02-21 · $109

Research money

Money a company paid to run a study. Where it went to their institution, the clinician is named as an investigator and did not receive it; the amount covers the whole study, often across many sites.

Research payments by company and study
Dexcom, Inc. · Camp Bearskin, in Kind Shipment · 2023This clinician$499
Dexcom, Inc. · Friend of Dexcom Shipment 13may2022 · 2022This clinician$431

Professional record

NPI
1265695878
Licence
CA A111359, MS 22265, TN 0000047320California A111359: Current · expires 2027-09-30Tennessee 47320: Expired
Trained
Warren Alpert Medical School of Brown University, 2008
Group
Washington Township Medical Foundation · County of Santa Clara
Gender
Female
More record details
Sole proprietor
No
Taxonomy
Family medicine (207Q00000X)
Mailing address
1555 Honeysuckle Pl, Los Altos, CA, 94024
NPI first listed
2008-07-03
NPI last updated
2014-05-08

This is when the NPI record was last certified, not a medical board exam.