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Nancy C Lau, MD

Internal Medicine · San Jose

NPI 1255364055

Medicare standing
Clear
Enrolled, allowed to bill and order, not excluded
Plans that list them
1
1 carrier
Office
1

Offices

1 location · County of Santa Clara · 1,000 clinicians in this group

Looking this up.

Hospitals listed: Santa Clara Valley Medical Center. That is not proof they admit you there this week.

Plans that list them

1 plan · 1 carrier

A missing listing does not mean out of network. Directories change, and a listing does not cover every office. Call Dr. Lau’s office at (408) 885-5000 to confirm they take your plan. Ask about the office you use, its medical group, referrals and appointments.

Plans whose provider directory lists this clinician
Anthem Full Dual Advantage Aligned (HMO D-SNP)Anthem Blue CrossListedOct 3, 2026

California Medical Board record

Licence A90951 · Current

Licensed to practise in California · since 2005 · expires 2027-04-30 · New York Medical College.

No disciplinary actions, convictions, malpractice judgments or citations in this record.

Checkups this office reported

Medicare did not publish checkup rates for this clinician.

Medicare’s overall office score
80.6 / 100
Scores the office’s reporting and systems. It is not a grade for how the doctor treats you.

Hospitals they work in

1 hospital

These rate the hospital, not this clinician. Most measures at most hospitals are no different from the national rate.

  • Santa Clara Valley Medical CenterSan Jose, CAAcute Care Hospital · Government - Local · Has an emergency department · Birthing-friendlyPart of Santa Clara Valley Health and Hospital System, which runs 3 hospitalsPatients rate it 3 of 5 · 70% would definitely recommend it
    Overall rating: 2 of 5 starsWorse than the national rate — SSI - Colon Surgery: 2.572, Oct 2024 – Sep 2025Better than the national rate — Central Line Associated Bloodstream Infection (ICU + select Wards): 0.563, Oct 2024 – Sep 2025Better than the national rate — Clostridium Difficile (C.Diff): 0.256, Oct 2024 – Sep 2025Better than the national rate — MRSA Bacteremia: 0.369, Oct 2024 – Sep 2025
See every measure and the patient survey for Santa Clara Valley Medical Center

Behind the star rating — Deaths: 2 better, 6 the same, 0 worse of 8 measures. Safety: 2 better, 5 the same, 1 worse of 8 measures. Readmissions: 0 better, 10 the same, 1 worse of 11 measures. The star rating is worked out from an earlier period than the measures below, so the two can disagree.

Every scored measure at Santa Clara Valley Medical Center
SSI - Colon SurgeryInfections2.572WorseOct 2024 – Sep 2025
Central Line Associated Bloodstream Infection (ICU + select Wards)Infections0.563BetterOct 2024 – Sep 2025
Clostridium Difficile (C.Diff)Infections0.256BetterOct 2024 – Sep 2025
MRSA BacteremiaInfections0.369BetterOct 2024 – Sep 2025
Abdominopelvic accidental puncture or laceration rateComplications and deaths1.25 (0.3 to 2.2) · 1,535 casesNo differentJul 2022 – Jun 2024
CMS Medicare PSI 90: Patient safety and adverse events compositeComplications and deaths1.07 (0.76 to 1.38)No differentJul 2022 – Jun 2024
Death rate among surgical inpatients with serious treatable complicationsComplications and deaths214.59 (167.38 to 261.8) · 108 casesNo differentJul 2022 – Jun 2024
Death rate for CABG surgery patientsComplications and deaths2.8 · 41 casesNoneJul 2022 – Jun 2025
Death rate for COPD patientsComplications and deaths6 · 141 casesNoneJul 2022 – Jun 2025
Death rate for heart attack patientsComplications and deaths10.2 · 124 casesNoneJul 2022 – Jun 2025
Death rate for heart failure patientsComplications and deaths8.3 · 501 casesNoneJul 2022 – Jun 2025
Death rate for pneumonia patientsComplications and deaths14.9 · 653 casesNoneJul 2022 – Jun 2025
Death rate for stroke patientsComplications and deaths10.1 · 348 casesNoneJul 2023 – Jun 2025
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality RateComplications and deaths3 · 4,502 casesNoneJul 2024 – Jun 2025
Iatrogenic pneumothorax rateComplications and deaths0.24 (0.04 to 0.43) · 9,014 casesNo differentJul 2022 – Jun 2024
In-hospital fall-associated fracture rateComplications and deaths0.34 (0.15 to 0.52) · 9,216 casesNo differentJul 2022 – Jun 2024
Perioperative pulmonary embolism or deep vein thrombosis rateComplications and deaths4.54 (2.51 to 6.58) · 1,421 casesNo differentJul 2022 – Jun 2024
Postoperative acute kidney injury requiring dialysis rateComplications and deaths1.54 (0 to 3.2) · 288 casesNo differentJul 2022 – Jun 2024
Postoperative hemorrhage or hematoma rateComplications and deaths2.11 (0.66 to 3.56) · 1,446 casesNo differentJul 2022 – Jun 2024
Postoperative respiratory failure rateComplications and deaths11.61 (4.09 to 19.14) · 294 casesNo differentJul 2022 – Jun 2024
Postoperative sepsis rateComplications and deaths7.29 (3.39 to 11.2) · 299 casesNo differentJul 2022 – Jun 2024
Postoperative wound dehiscence rateComplications and deaths1.9 (0.45 to 3.36) · 333 casesNo differentJul 2022 – Jun 2024
Pressure ulcer rateComplications and deaths0.23 (0 to 0.78) · 7,538 casesNo differentJul 2022 – Jun 2024
Rate of complications for hip/knee replacement patientsComplications and deaths5.4 · 94 casesNoneApr 2023 – Mar 2025
Catheter Associated Urinary Tract Infections (ICU + select Wards)Infections0.735No differentOct 2024 – Sep 2025
SSI - Abdominal HysterectomyInfections2.573No differentOct 2024 – Sep 2025
Acute Myocardial Infarction (AMI) 30-Day Readmission RateUnplanned return visits14.6 · 185 casesNoneJul 2023 – Jun 2025
Heart failure (HF) 30-Day Readmission RateUnplanned return visits22.1 · 951 casesNoneJul 2023 – Jun 2025
Hospital return days for heart attack patientsUnplanned return visits56.3 · 128 casesNoneJul 2022 – Jun 2025
Hospital return days for heart failure patientsUnplanned return visits6.4 · 644 casesNoneJul 2022 – Jun 2025
Hospital return days for pneumonia patientsUnplanned return visits1.3 · 699 casesNoneJul 2022 – Jun 2025
Pneumonia (PN) 30-Day Readmission RateUnplanned return visits16.3 · 921 casesNoneJul 2023 – Jun 2025
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapyUnplanned return visits5.7 (3.9 to 8.1) · 226 casesNo differentJan 2024 – Dec 2024
Rate of inpatient admissions for patients receiving outpatient chemotherapyUnplanned return visits12.6 (9.4 to 16.5) · 226 casesNo differentJan 2024 – Dec 2024
Rate of readmission after hip/knee replacementUnplanned return visits5.4 · 94 casesNoneJul 2023 – Jun 2025
Rate of readmission for CABGUnplanned return visits11.4 · 54 casesNoneJul 2023 – Jun 2025
Rate of readmission for chronic obstructive pulmonary disease (COPD) patientsUnplanned return visits20.3 · 242 casesNoneJul 2023 – Jun 2025
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)Unplanned return visits13.2 (9.9 to 17.4) · 702 casesNo differentJan 2022 – Dec 2024
Ratio of unplanned hospital visits after hospital outpatient surgeryUnplanned return visits1 (0.7 to 1.4) · 195 casesNo differentJan 2024 – Dec 2024

What patients said (4,032 patients answered, 29% of those asked)

Patient survey stars by topic at Santa Clara Valley Medical Center
Cleanliness3
Nurse communication3
Doctor communication3
Communication about medicines3
Discharge information2
Overall hospital rating3
Quietness2
Recommend hospital4
Share of patients giving the best answer at Santa Clara Valley Medical Center
Room was "always" clean70%
Nurses "always" communicated well73%
Doctors "always" communicated well76%
Staff "always" explained57%
Yes, staff "did" give patients this information82%
Yes, staff "did" give patients information about help after discharge82%
Doctors "always" explained things so they could understand71%
Doctors "always" listened carefully74%
Doctors "always" treated them with courtesy and respect82%
Patients who gave a rating of "9" or "10" (high)67%
Staff "always" explained new medications71%
Nurses "always" explained things so they could understand71%
Nurses "always" listened carefully69%
Nurses "always" treated them with courtesy and respect80%
"Always" quiet at night43%
"YES", patients would definitely recommend the hospital70%
Staff "always" explained possible side effects44%
Yes, staff "did" give patients information about possible symptoms83%

Original Medicare doctor bills

$19,465

Medicare paid this office $19,465 for 135 people.

This is what Medicare paid the clinician — not Medicare Advantage, and not the pharmacy.

Largest Original Medicare bills
Initial hospital care with moderate level of medical decision making at least 75 minutes101$15,023$147
Initial hospital care with straightforward or low-level medical decision making at least 55 minutes29$3,424$114

Who their Medicare patients are

135 Original Medicare patients in 2024. Average age 73 · Under 65 19% · 85 and older 16% · Women 49% · Also on Medicaid 68% · Health risk score 2.48. Above the middle of the specialty; the typical internal medicine clinician is at 1.76.

Conditions among them: High blood pressure 75% · Diabetes 52% · Heart failure 50% · Coronary heart disease 44% · Chronic kidney disease 41% · Atrial fibrillation 36% · Depression 33% · COPD 28% · Stroke 25% · Dementia 24% · Cancer 14%.

The office billed $247,650, Medicare allowed $25,627 and paid $19,465; for 142 services of 9 kinds.

Original Medicare patients only. A risk score of 1.0 is the average Medicare patient; higher means sicker. Any count under 11 is hidden.

Year by year

Original Medicare by year
2024135142732.48$247,650$19,465
2023175184752.90$324,760$27,976
2022140143732.62$243,454$28,218
2021180182732.51$240,553$35,332
2020168177722.76$193,419$32,460
2019177191732.73$181,304$29,941
2018179182732.55$150,198$28,093
2017200204712.32$159,192$32,302
2016143149682.21$95,801$20,977
2015163182702.01$95,214$24,287
2014173184701.99$95,282$26,168
2013230257692.28$118,311$35,471

Original Medicare only. A service billed for fewer than 11 people in a year is hidden, so the lines can add up to less than the year's total.

See the services billed each year

2023: 2 services

Original Medicare services billed in 2023
Initial hospital care with moderate level of medical decision making at least 75 minutes144$24,156$160
Initial hospital care with straightforward or low-level medical decision making at least 55 minutes11$1,196$109

2022: 2 services

Original Medicare services billed in 2022
Initial hospital care with moderate level of medical decision making at least 75 minutes96$20,462$209
Initial hospital observation care per day, typically 70 minutes28$5,583$199

2021: 2 services

Original Medicare services billed in 2021
Initial hospital care with moderate level of medical decision making at least 75 minutes132$27,331$205
Initial hospital observation care per day, typically 70 minutes27$5,098$189

2020: 3 services

Original Medicare services billed in 2020
Initial hospital care with moderate level of medical decision making at least 75 minutes128$26,128$199
Initial hospital observation care per day, typically 70 minutes17$3,106$183
Initial hospital care with straightforward or low-level medical decision making at least 55 minutes13$1,716$132

2019: 2 services

Original Medicare services billed in 2019
Initial hospital care with moderate level of medical decision making at least 75 minutes119$20,484$172
Initial hospital observation care per day, typically 70 minutes42$6,658$155

2018: 3 services

Original Medicare services billed in 2018
Initial hospital care with moderate level of medical decision making at least 75 minutes102$17,784$173
Initial hospital observation care per day, typically 70 minutes52$7,963$153
Initial hospital care with straightforward or low-level medical decision making at least 55 minutes15$1,435$96

2017: 3 services

Original Medicare services billed in 2017
Initial hospital care with moderate level of medical decision making at least 75 minutes120$20,660$169
Initial hospital observation care per day, typically 70 minutes51$8,142$160
Initial hospital care with straightforward or low-level medical decision making at least 55 minutes12$1,329$111

2016: 4 services

Original Medicare services billed in 2016
Initial hospital care with moderate level of medical decision making at least 75 minutes62$10,708$173
Initial hospital observation care per day, typically 70 minutes33$5,322$161
Initial hospital care with straightforward or low-level medical decision making at least 55 minutes24$2,430$101
Initial hospital observation care per day, typically 50 minutes14$1,511$108

2015: 3 services

Original Medicare services billed in 2015
Initial hospital care with moderate level of medical decision making at least 75 minutes94$15,257$159
Initial hospital observation care per day, typically 70 minutes30$4,356$145
Subsequent hospital care with moderate levelof medical decision making at least 50 minutes11$1,196$85

2014: 4 services

Original Medicare services billed in 2014
Initial hospital care with moderate level of medical decision making at least 75 minutes73$12,174$165
Initial hospital observation care per day, typically 70 minutes45$7,044$157
Initial hospital observation care per day, typically 50 minutes26$3,130$120
Initial hospital care with straightforward or low-level medical decision making at least 55 minutes22$2,306$105

2013: 5 services

Original Medicare services billed in 2013
Initial hospital care with moderate level of medical decision making at least 75 minutes77$13,870$176
Initial hospital observation care per day, typically 70 minutes35$5,581$159
Initial hospital observation care per day, typically 50 minutes36$4,192$116
Initial hospital care with straightforward or low-level medical decision making at least 55 minutes33$3,919$119
Initial hospital care with same-day admission and discharge with high level of medical decision making, per day at least 85 minutes13$2,451$189

Medicaid work

$5,496 in 2024

Medicaid paid $5,496 for 231 billed services this clinician did in 2024, up to 40 people in a month for one service.

Medicaid and CHIP claims where this clinician did the service, fee-for-service and managed care together. Any month with fewer than 11 patients is hidden, so small Medicaid practices undercount.

Largest Medicaid services in 2024
1ST HOSP IP/OBS HIGH 75194$4,734
1ST HOSPITAL IP/OBS CARE MODERATE MDM 55 MINUTES37$762
Medicaid work by year
2024231240$5,496
2023351142$7,974
2022289132$9,078
2021318128$9,830
2020248123$9,177
2019337131$10,956
2018249132$7,540
See the largest Medicaid services in earlier years

2023

Largest Medicaid services in 2023
1ST HOSP IP/OBS HIGH 75351$7,974

2022

Largest Medicaid services in 2022
1ST HOSP IP/OBS HIGH 75289$9,078

2021

Largest Medicaid services in 2021
1ST HOSP IP/OBS HIGH 75318$9,830

2020

Largest Medicaid services in 2020
1ST HOSP IP/OBS HIGH 75248$9,177

2019

Largest Medicaid services in 2019
1ST HOSP IP/OBS HIGH 75337$10,956

2018

Largest Medicaid services in 2018
1ST HOSP IP/OBS HIGH 75249$7,540

Money from drug and device companies

$24 in 2025

A payment is not proof that care is biased.

Payments by company
Janssen BiotechTremfya$24
1 payment
  • Meals for Tremfya · 2025-12-09 · $24
See the published payment
Every published payment
Janssen BiotechMeals · 2025-12-09Tremfya$24

Professional record

NPI
1255364055
Licence
CA A90951California A90951: Current · expires 2027-04-30
Trained
New York Medical College, 2002
Gender
Female
More record details
Sole proprietor
No
Taxonomy
Hospitalist (208M00000X); Internal medicine (207R00000X)
Mailing address
2100 Powell St, Suite 900, Emeryville, CA, 94608
NPI first listed
2006-07-08
NPI last updated
2017-09-20

This is when the NPI record was last certified, not a medical board exam.