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Zechariah Franks, MD

Otolaryngology · Jacksonville

NPI 1245758028

Medicare standing
Clear
Enrolled, allowed to bill and order, not excluded
Plans that list them
4
1 carrier
Office
1

Offices

1 location · Mayo Clinic Jacksonville · 1,595 clinicians in this group

Looking this up.

Hospitals listed: Mayo Clinic. That is not proof they admit you there this week.

Plans that list them

4 plans · 1 carrier

A missing listing does not mean out of network. Directories change, and a listing does not cover every office. Call Dr. Franks’s office at (904) 953-2000 to confirm they take your plan. Ask about the office you use, its medical group, referrals and appointments.

Plans whose provider directory lists this clinician
SCAN Balance (HMO C-SNP)SCAN Health PlanListedOct 3, 2026
SCAN Classic (HMO)SCAN Health PlanListedOct 3, 2026
SCAN MyChoice (HMO)SCAN Health PlanListedOct 3, 2026
SCAN Strive (HMO C-SNP)SCAN Health PlanListedOct 3, 2026

California Medical Board record

Licence A184650 · Delinquent

Licence status: Delinquent · since 2023 · expires 2025-02-28 · University of Arizona College of Medicine.

License renewal fee has not been paid. No practice is permitted.

Matched on the licence number without its letter prefix; check the name before relying on it.

No disciplinary actions, convictions, malpractice judgments or citations in this record.

State licence records

1 licence

  • Florida ME169250Medical Doctor · since 2024 · expires 2028-01-31Matched by name, not licence number; check the name before relying on it.
    ActiveNo board action on this licenceCheck it with the state

We check Colorado, Delaware, Florida, Illinois, Maryland, New Jersey, New York, Tennessee, Texas, Virginia, Washington, plus California above. A state that is not in this list has not been checked, which is not the same as clear.

School, training and certification

1 placement

What this clinician told their state board, medical school and everything before it. Only some states publish this, so nothing here means the state does not say, not that there was no training or certification.

Education

  • University of Arizona College of Medicine2014–2018

Residency and fellowship

  • Johns Hopkins Dept. of Otolaryngology Head and Neck Surgery, OTOLARYNGOLOGYBaltimore, MD · 2018–2023

What else the board holds

Hospitals they may admit to

Where the clinician told their state board they may admit and treat patients.

  • Mayo Clinic · FL

Hospitals they work in

1 hospital

These rate the hospital, not this clinician. Most measures at most hospitals are no different from the national rate.

  • Mayo ClinicJacksonville, FLAcute Care Hospital · Voluntary non-profit - Private · Has an emergency departmentPart of Mayo Clinic Health System, which runs 26 hospitals in 5 statesHome of Mayo Clinic Comprehensive Cancer Center, a National Cancer Institute designated comprehensive cancer centrePatients rate it 4 of 5 · 89% would definitely recommend it
    Overall rating: 5 of 5 starsBetter than the national rate — Death rate among surgical inpatients with serious treatable complications: 117.75 (84.24 to 151.26) · 336 cases, Jul 2022 – Jun 2024Better than the national rate — Postoperative respiratory failure rate: 6.42 (3.82 to 9.02) · 3,723 cases, Jul 2022 – Jun 2024Better than the national rate — Postoperative sepsis rate: 3.53 (1.93 to 5.13) · 3,936 cases, Jul 2022 – Jun 2024Better than the national rate — Catheter Associated Urinary Tract Infections (ICU + select Wards): 0.421, Oct 2024 – Sep 2025Better than the national rate — Central Line Associated Bloodstream Infection (ICU + select Wards): 0.603, Oct 2024 – Sep 2025Better than the national rate — Clostridium Difficile (C.Diff): 0.286, Oct 2024 – Sep 2025Better than the national rate — MRSA Bacteremia: 0.215, Oct 2024 – Sep 2025
See every measure and the patient survey for Mayo Clinic

Behind the star rating — Deaths: 6 better, 2 the same, 0 worse of 8 measures. Safety: 4 better, 3 the same, 0 worse of 7 measures. Readmissions: 1 better, 9 the same, 1 worse of 11 measures. The star rating is worked out from an earlier period than the measures below, so the two can disagree.

Every scored measure at Mayo Clinic
Death rate among surgical inpatients with serious treatable complicationsComplications and deaths117.75 (84.24 to 151.26) · 336 casesBetterJul 2022 – Jun 2024
Postoperative respiratory failure rateComplications and deaths6.42 (3.82 to 9.02) · 3,723 casesBetterJul 2022 – Jun 2024
Postoperative sepsis rateComplications and deaths3.53 (1.93 to 5.13) · 3,936 casesBetterJul 2022 – Jun 2024
Catheter Associated Urinary Tract Infections (ICU + select Wards)Infections0.421BetterOct 2024 – Sep 2025
Central Line Associated Bloodstream Infection (ICU + select Wards)Infections0.603BetterOct 2024 – Sep 2025
Clostridium Difficile (C.Diff)Infections0.286BetterOct 2024 – Sep 2025
MRSA BacteremiaInfections0.215BetterOct 2024 – Sep 2025
Abdominopelvic accidental puncture or laceration rateComplications and deaths0.64 (0.01 to 1.27) · 4,881 casesNo differentJul 2022 – Jun 2024
CMS Medicare PSI 90: Patient safety and adverse events compositeComplications and deaths0.94 (0.78 to 1.1)No differentJul 2022 – Jun 2024
Death rate for CABG surgery patientsComplications and deaths2 · 128 casesNoneJul 2022 – Jun 2025
Death rate for COPD patientsComplications and deaths7 · 188 casesNoneJul 2022 – Jun 2025
Death rate for heart attack patientsComplications and deaths11.1 · 177 casesNoneJul 2022 – Jun 2025
Death rate for heart failure patientsComplications and deaths8.8 · 857 casesNoneJul 2022 – Jun 2025
Death rate for pneumonia patientsComplications and deaths11.2 · 1,110 casesNoneJul 2022 – Jun 2025
Death rate for stroke patientsComplications and deaths10.1 · 456 casesNoneJul 2023 – Jun 2025
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality RateComplications and deaths2.8 · 4,562 casesNoneJul 2024 – Jun 2025
Iatrogenic pneumothorax rateComplications and deaths0.1 (0 to 0.27) · 15,533 casesNo differentJul 2022 – Jun 2024
In-hospital fall-associated fracture rateComplications and deaths0.25 (0.09 to 0.41) · 17,711 casesNo differentJul 2022 – Jun 2024
Perioperative pulmonary embolism or deep vein thrombosis rateComplications and deaths4.22 (2.98 to 5.46) · 6,068 casesNo differentJul 2022 – Jun 2024
Postoperative acute kidney injury requiring dialysis rateComplications and deaths1.44 (0.64 to 2.25) · 3,974 casesNo differentJul 2022 – Jun 2024
Postoperative hemorrhage or hematoma rateComplications and deaths3 (2.03 to 3.96) · 4,959 casesNo differentJul 2022 – Jun 2024
Postoperative wound dehiscence rateComplications and deaths1.9 (0.71 to 3.09) · 1,916 casesNo differentJul 2022 – Jun 2024
Pressure ulcer rateComplications and deaths0.93 (0.55 to 1.3) · 13,615 casesNo differentJul 2022 – Jun 2024
Rate of complications for hip/knee replacement patientsComplications and deaths4.8 · 60 casesNoneApr 2023 – Mar 2025
SSI - Colon SurgeryInfections1.19No differentOct 2024 – Sep 2025
Acute Myocardial Infarction (AMI) 30-Day Readmission RateUnplanned return visits15.2 · 151 casesNoneJul 2023 – Jun 2025
Heart failure (HF) 30-Day Readmission RateUnplanned return visits21.5 · 842 casesNoneJul 2023 – Jun 2025
Hospital return days for heart attack patientsUnplanned return visits16.8 · 182 casesNoneJul 2022 – Jun 2025
Hospital return days for heart failure patientsUnplanned return visits-6.5 · 1,022 casesNoneJul 2022 – Jun 2025
Hospital return days for pneumonia patientsUnplanned return visits0.2 · 1,203 casesNoneJul 2022 – Jun 2025
Pneumonia (PN) 30-Day Readmission RateUnplanned return visits16.7 · 991 casesNoneJul 2023 – Jun 2025
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapyUnplanned return visits5.1 (3.3 to 7.7) · 133 casesNo differentJan 2024 – Dec 2024
Rate of inpatient admissions for patients receiving outpatient chemotherapyUnplanned return visits9.6 (6.6 to 13.6) · 133 casesNo differentJan 2024 – Dec 2024
Rate of readmission after hip/knee replacementUnplanned return visits6 · 56 casesNoneJul 2023 – Jun 2025
Rate of readmission for CABGUnplanned return visits9.6 · 101 casesNoneJul 2023 – Jun 2025
Rate of readmission for chronic obstructive pulmonary disease (COPD) patientsUnplanned return visits18.5 · 189 casesNoneJul 2023 – Jun 2025
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)Unplanned return visits13.7 (11.2 to 16.8) · 3,215 casesNo differentJan 2022 – Dec 2024
Ratio of unplanned hospital visits after hospital outpatient surgeryUnplanned return visits1 (0.8 to 1.1) · 3,357 casesNo differentJan 2024 – Dec 2024

What patients said (1,683 patients answered, 31% of those asked)

Patient survey stars by topic at Mayo Clinic
Cleanliness4
Nurse communication4
Doctor communication4
Communication about medicines4
Discharge information4
Overall hospital rating5
Quietness4
Recommend hospital5
Share of patients giving the best answer at Mayo Clinic
Room was "always" clean79%
Nurses "always" communicated well83%
Doctors "always" communicated well83%
Staff "always" explained64%
Yes, staff "did" give patients this information90%
Yes, staff "did" give patients information about help after discharge91%
Doctors "always" explained things so they could understand79%
Doctors "always" listened carefully82%
Doctors "always" treated them with courtesy and respect89%
Patients who gave a rating of "9" or "10" (high)87%
Staff "always" explained new medications78%
Nurses "always" explained things so they could understand78%
Nurses "always" listened carefully81%
Nurses "always" treated them with courtesy and respect89%
"Always" quiet at night65%
"YES", patients would definitely recommend the hospital89%
Staff "always" explained possible side effects51%
Yes, staff "did" give patients information about possible symptoms90%

Original Medicare doctor bills

$38,572

Medicare paid this office $38,572 for 134 people.

This is what Medicare paid the clinician — not Medicare Advantage, and not the pharmacy.

Largest Original Medicare bills
Diagnostic exam of nasal passages using an endoscope51$7,954$142
Biopsy or removal of nasal polyp or tissue using an endoscope24$4,872$174
Diagnostic exam of nasal passages using an endoscope48$2,768$53
New patient visit (45+ min)15$1,827$122
New patient visit (45+ min)14$1,672$119
See all 9 services
Every Original Medicare service billed
Diagnostic exam of nasal passages using an endoscope51$7,954$142
Biopsy or removal of nasal polyp or tissue using an endoscope24$4,872$174
Diagnostic exam of nasal passages using an endoscope48$2,768$53
New patient visit (45+ min)15$1,827$122
New patient visit (45+ min)14$1,672$119
New patient visit (60+ min)12$1,658$138
Return visit (30+ min)15$1,491$99
Return visit (30+ min)12$1,051$88
Short return visit (20+ min)13$915$70

Who their Medicare patients are

134 Original Medicare patients in 2024. Average age 71 · Women 45% · Also on Medicaid 12% · Health risk score 1.53. Above the middle of the specialty; the typical otolaryngology clinician is at 1.19.

Conditions among them: High blood pressure 71% · Coronary heart disease 31% · Diabetes 29% · Chronic kidney disease 22% · COPD 19% · Atrial fibrillation 19% · Depression 19% · Heart failure 16% · Cancer 13% · Stroke 11%.

The office billed $287,438, Medicare allowed $49,461 and paid $38,572; for 310 services of 31 kinds.

Original Medicare patients only. A risk score of 1.0 is the average Medicare patient; higher means sicker. Any count under 11 is hidden.

Year by year

Original Medicare by year
2024134310711.53$287,438$38,572
20235184711.19$20,815$6,770

Original Medicare only. A service billed for fewer than 11 people in a year is hidden, so the lines can add up to less than the year's total.

See the services billed each year

2023: 2 services

Original Medicare services billed in 2023
Diagnostic exam of nasal passages using an endoscope29$1,448$48
Return visit (30+ min)13$1,147$88

Drugs they prescribed that Part D paid

$46,614

Pharmacies billed $46,614 in 2024.

This is pharmacy cost, not the office bill, and not what patients paid.

120 generic and 11 brand-name prescriptions · $46,614 in drug cost · 18 antibiotic prescriptions to 15 people.

Part D prescriptions only. The opioid rate is opioid prescriptions as a share of all this clinician's Part D prescriptions; surgeons and pain specialists run higher than others, so it is shown against the same specialty.

Largest Part D drug costs
Azelastine45$910$20
Ipratropium11$283$26
Mupirocin18$125$7

Year by year

Part D prescribing by year
202413148None8%$46,614
2023985617% (17)None$10,074
20221024928% (28)None$2,149
20214926NoneNone$1,633
2020843818% (15)None$1,458
2019583231% (18)None$3,347
20182213NoneNone$541

Part D prescriptions only. A drug prescribed to fewer than 11 people in a year is hidden.

See the drugs prescribed each year

2023: 2 drugs

Part D drugs prescribed in 2023
Azelastine15$700$47
Oxycodone15$50$3

2022: 2 drugs

Part D drugs prescribed in 2022
Lidocaine Hcl Viscous11$121$11
Oxycodone22$81$4

2020: 2 drugs

Part D drugs prescribed in 2020
Fluticasone Propionate15$184$12
Oxycodone13$89$7

2019: 1 drug

Part D drugs prescribed in 2019
Oxycodone17$350$21

Money from drug and device companies

$121 in 2025

Industry payments by year
202511None$121
202423None$150
202312None$275

Paid work is consulting, speaking, honoraria and royalties, as opposed to meals and travel.

A payment is not proof that care is biased.

Payments by company
Regeneron Healthcare SolutionsDupixent$121
1 payment
  • Meals for Dupixent · 2025-09-24 · $121
See the published payment
Every published payment
Regeneron Healthcare SolutionsMeals · 2025-09-24Dupixent$121
See earlier years (2024, 2023)

2024: $150

Payments by company in 2024
GlaxoSmithKlineNucala$93
1 payment
  • Meals for Nucala · 2024-09-25 · $93
MedtronicMidas Rex$57
2 payments
  • Meals for Midas Rex · 2024-03-30 · $27
  • Meals for Midas Rex · 2024-03-30 · $30

2023: $275

Payments by company in 2023
Baxter HealthcareTisseel$275
2 payments
  • Meals for Tisseel · 2023-06-14 · $141
  • Meals for Tisseel · 2023-03-30 · $133

Checkups this office reported

Medicare did not publish checkup rates for this clinician.

Medicare’s overall office score
76.5 / 100
Scores the office’s reporting and systems. It is not a grade for how the doctor treats you.

Professional record

NPI
1245758028
Licence
CA 184650California A184650: Delinquent · expires 2025-02-28Florida ME169250: Active
Trained
University of Arizona College of Medicine, 2018
Video visits
Lists video visits
Gender
Male
More record details
Sole proprietor
No
Taxonomy
Otolaryngology (207Y00000X); Federal specialty code 207YX0602X (207YX0602X)
Mailing address
4500 San Pablo Rd S, Jacksonville, FL, 32224
NPI first listed
2017-08-31
NPI last updated
2024-10-20
NPI record certified
2024-10-20

This is when the NPI record was last certified, not a medical board exam.

Extra NPI addresses: 300 Pasteur Dr, Stanford, CA, 94305

This office lists an electronic records connection.