Zechariah Franks, MD
Otolaryngology · Jacksonville
- Medicare standing
- Clear
- Enrolled, allowed to bill and order, not excluded
- Plans that list them
- 4
- 1 carrier
- Office
- 1
Offices
1 location · Mayo Clinic Jacksonville · 1,595 clinicians in this group
Hospitals listed: Mayo Clinic. That is not proof they admit you there this week.
Plans that list them
4 plans · 1 carrier
A missing listing does not mean out of network. Directories change, and a listing does not cover every office. Call Dr. Franks’s office at (904) 953-2000 to confirm they take your plan. Ask about the office you use, its medical group, referrals and appointments.
| SCAN Balance (HMO C-SNP) | SCAN Health Plan | Listed | Oct 3, 2026 |
| SCAN Classic (HMO) | SCAN Health Plan | Listed | Oct 3, 2026 |
| SCAN MyChoice (HMO) | SCAN Health Plan | Listed | Oct 3, 2026 |
| SCAN Strive (HMO C-SNP) | SCAN Health Plan | Listed | Oct 3, 2026 |
California Medical Board record
Licence A184650 · Delinquent
Licence status: Delinquent · since 2023 · expires 2025-02-28 · University of Arizona College of Medicine.
License renewal fee has not been paid. No practice is permitted.
Matched on the licence number without its letter prefix; check the name before relying on it.
No disciplinary actions, convictions, malpractice judgments or citations in this record.
State licence records
1 licence
- Florida ME169250Medical Doctor · since 2024 · expires 2028-01-31Matched by name, not licence number; check the name before relying on it.ActiveNo board action on this licenceCheck it with the state
We check Colorado, Delaware, Florida, Illinois, Maryland, New Jersey, New York, Tennessee, Texas, Virginia, Washington, plus California above. A state that is not in this list has not been checked, which is not the same as clear.
School, training and certification
1 placement
What this clinician told their state board, medical school and everything before it. Only some states publish this, so nothing here means the state does not say, not that there was no training or certification.
Education
- University of Arizona College of Medicine2014–2018
Residency and fellowship
- Johns Hopkins Dept. of Otolaryngology Head and Neck Surgery, OTOLARYNGOLOGYBaltimore, MD · 2018–2023
What else the board holds
Hospitals they may admit to
Where the clinician told their state board they may admit and treat patients.
- Mayo Clinic · FL
Hospitals they work in
1 hospital
These rate the hospital, not this clinician. Most measures at most hospitals are no different from the national rate.
- Mayo ClinicJacksonville, FLAcute Care Hospital · Voluntary non-profit - Private · Has an emergency departmentPart of Mayo Clinic Health System, which runs 26 hospitals in 5 statesHome of Mayo Clinic Comprehensive Cancer Center, a National Cancer Institute designated comprehensive cancer centrePatients rate it 4 of 5 · 89% would definitely recommend itOverall rating: 5 of 5 starsBetter than the national rate — Death rate among surgical inpatients with serious treatable complications: 117.75 (84.24 to 151.26) · 336 cases, Jul 2022 – Jun 2024Better than the national rate — Postoperative respiratory failure rate: 6.42 (3.82 to 9.02) · 3,723 cases, Jul 2022 – Jun 2024Better than the national rate — Postoperative sepsis rate: 3.53 (1.93 to 5.13) · 3,936 cases, Jul 2022 – Jun 2024Better than the national rate — Catheter Associated Urinary Tract Infections (ICU + select Wards): 0.421, Oct 2024 – Sep 2025Better than the national rate — Central Line Associated Bloodstream Infection (ICU + select Wards): 0.603, Oct 2024 – Sep 2025Better than the national rate — Clostridium Difficile (C.Diff): 0.286, Oct 2024 – Sep 2025Better than the national rate — MRSA Bacteremia: 0.215, Oct 2024 – Sep 2025
See every measure and the patient survey for Mayo Clinic
Behind the star rating — Deaths: 6 better, 2 the same, 0 worse of 8 measures. Safety: 4 better, 3 the same, 0 worse of 7 measures. Readmissions: 1 better, 9 the same, 1 worse of 11 measures. The star rating is worked out from an earlier period than the measures below, so the two can disagree.
| Death rate among surgical inpatients with serious treatable complicationsComplications and deaths | 117.75 (84.24 to 151.26) · 336 cases | Better | Jul 2022 – Jun 2024 |
| Postoperative respiratory failure rateComplications and deaths | 6.42 (3.82 to 9.02) · 3,723 cases | Better | Jul 2022 – Jun 2024 |
| Postoperative sepsis rateComplications and deaths | 3.53 (1.93 to 5.13) · 3,936 cases | Better | Jul 2022 – Jun 2024 |
| Catheter Associated Urinary Tract Infections (ICU + select Wards)Infections | 0.421 | Better | Oct 2024 – Sep 2025 |
| Central Line Associated Bloodstream Infection (ICU + select Wards)Infections | 0.603 | Better | Oct 2024 – Sep 2025 |
| Clostridium Difficile (C.Diff)Infections | 0.286 | Better | Oct 2024 – Sep 2025 |
| MRSA BacteremiaInfections | 0.215 | Better | Oct 2024 – Sep 2025 |
| Abdominopelvic accidental puncture or laceration rateComplications and deaths | 0.64 (0.01 to 1.27) · 4,881 cases | No different | Jul 2022 – Jun 2024 |
| CMS Medicare PSI 90: Patient safety and adverse events compositeComplications and deaths | 0.94 (0.78 to 1.1) | No different | Jul 2022 – Jun 2024 |
| Death rate for CABG surgery patientsComplications and deaths | 2 · 128 cases | None | Jul 2022 – Jun 2025 |
| Death rate for COPD patientsComplications and deaths | 7 · 188 cases | None | Jul 2022 – Jun 2025 |
| Death rate for heart attack patientsComplications and deaths | 11.1 · 177 cases | None | Jul 2022 – Jun 2025 |
| Death rate for heart failure patientsComplications and deaths | 8.8 · 857 cases | None | Jul 2022 – Jun 2025 |
| Death rate for pneumonia patientsComplications and deaths | 11.2 · 1,110 cases | None | Jul 2022 – Jun 2025 |
| Death rate for stroke patientsComplications and deaths | 10.1 · 456 cases | None | Jul 2023 – Jun 2025 |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality RateComplications and deaths | 2.8 · 4,562 cases | None | Jul 2024 – Jun 2025 |
| Iatrogenic pneumothorax rateComplications and deaths | 0.1 (0 to 0.27) · 15,533 cases | No different | Jul 2022 – Jun 2024 |
| In-hospital fall-associated fracture rateComplications and deaths | 0.25 (0.09 to 0.41) · 17,711 cases | No different | Jul 2022 – Jun 2024 |
| Perioperative pulmonary embolism or deep vein thrombosis rateComplications and deaths | 4.22 (2.98 to 5.46) · 6,068 cases | No different | Jul 2022 – Jun 2024 |
| Postoperative acute kidney injury requiring dialysis rateComplications and deaths | 1.44 (0.64 to 2.25) · 3,974 cases | No different | Jul 2022 – Jun 2024 |
| Postoperative hemorrhage or hematoma rateComplications and deaths | 3 (2.03 to 3.96) · 4,959 cases | No different | Jul 2022 – Jun 2024 |
| Postoperative wound dehiscence rateComplications and deaths | 1.9 (0.71 to 3.09) · 1,916 cases | No different | Jul 2022 – Jun 2024 |
| Pressure ulcer rateComplications and deaths | 0.93 (0.55 to 1.3) · 13,615 cases | No different | Jul 2022 – Jun 2024 |
| Rate of complications for hip/knee replacement patientsComplications and deaths | 4.8 · 60 cases | None | Apr 2023 – Mar 2025 |
| SSI - Colon SurgeryInfections | 1.19 | No different | Oct 2024 – Sep 2025 |
| Acute Myocardial Infarction (AMI) 30-Day Readmission RateUnplanned return visits | 15.2 · 151 cases | None | Jul 2023 – Jun 2025 |
| Heart failure (HF) 30-Day Readmission RateUnplanned return visits | 21.5 · 842 cases | None | Jul 2023 – Jun 2025 |
| Hospital return days for heart attack patientsUnplanned return visits | 16.8 · 182 cases | None | Jul 2022 – Jun 2025 |
| Hospital return days for heart failure patientsUnplanned return visits | -6.5 · 1,022 cases | None | Jul 2022 – Jun 2025 |
| Hospital return days for pneumonia patientsUnplanned return visits | 0.2 · 1,203 cases | None | Jul 2022 – Jun 2025 |
| Pneumonia (PN) 30-Day Readmission RateUnplanned return visits | 16.7 · 991 cases | None | Jul 2023 – Jun 2025 |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapyUnplanned return visits | 5.1 (3.3 to 7.7) · 133 cases | No different | Jan 2024 – Dec 2024 |
| Rate of inpatient admissions for patients receiving outpatient chemotherapyUnplanned return visits | 9.6 (6.6 to 13.6) · 133 cases | No different | Jan 2024 – Dec 2024 |
| Rate of readmission after hip/knee replacementUnplanned return visits | 6 · 56 cases | None | Jul 2023 – Jun 2025 |
| Rate of readmission for CABGUnplanned return visits | 9.6 · 101 cases | None | Jul 2023 – Jun 2025 |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patientsUnplanned return visits | 18.5 · 189 cases | None | Jul 2023 – Jun 2025 |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)Unplanned return visits | 13.7 (11.2 to 16.8) · 3,215 cases | No different | Jan 2022 – Dec 2024 |
| Ratio of unplanned hospital visits after hospital outpatient surgeryUnplanned return visits | 1 (0.8 to 1.1) · 3,357 cases | No different | Jan 2024 – Dec 2024 |
What patients said (1,683 patients answered, 31% of those asked)
| Cleanliness | 4 |
| Nurse communication | 4 |
| Doctor communication | 4 |
| Communication about medicines | 4 |
| Discharge information | 4 |
| Overall hospital rating | 5 |
| Quietness | 4 |
| Recommend hospital | 5 |
| Room was "always" clean | 79% |
| Nurses "always" communicated well | 83% |
| Doctors "always" communicated well | 83% |
| Staff "always" explained | 64% |
| Yes, staff "did" give patients this information | 90% |
| Yes, staff "did" give patients information about help after discharge | 91% |
| Doctors "always" explained things so they could understand | 79% |
| Doctors "always" listened carefully | 82% |
| Doctors "always" treated them with courtesy and respect | 89% |
| Patients who gave a rating of "9" or "10" (high) | 87% |
| Staff "always" explained new medications | 78% |
| Nurses "always" explained things so they could understand | 78% |
| Nurses "always" listened carefully | 81% |
| Nurses "always" treated them with courtesy and respect | 89% |
| "Always" quiet at night | 65% |
| "YES", patients would definitely recommend the hospital | 89% |
| Staff "always" explained possible side effects | 51% |
| Yes, staff "did" give patients information about possible symptoms | 90% |
Original Medicare doctor bills
$38,572
Medicare paid this office $38,572 for 134 people.
This is what Medicare paid the clinician — not Medicare Advantage, and not the pharmacy.
| Diagnostic exam of nasal passages using an endoscope | 51 | $7,954 | $142 |
| Biopsy or removal of nasal polyp or tissue using an endoscope | 24 | $4,872 | $174 |
| Diagnostic exam of nasal passages using an endoscope | 48 | $2,768 | $53 |
| New patient visit (45+ min) | 15 | $1,827 | $122 |
| New patient visit (45+ min) | 14 | $1,672 | $119 |
See all 9 services
| Diagnostic exam of nasal passages using an endoscope | 51 | $7,954 | $142 |
| Biopsy or removal of nasal polyp or tissue using an endoscope | 24 | $4,872 | $174 |
| Diagnostic exam of nasal passages using an endoscope | 48 | $2,768 | $53 |
| New patient visit (45+ min) | 15 | $1,827 | $122 |
| New patient visit (45+ min) | 14 | $1,672 | $119 |
| New patient visit (60+ min) | 12 | $1,658 | $138 |
| Return visit (30+ min) | 15 | $1,491 | $99 |
| Return visit (30+ min) | 12 | $1,051 | $88 |
| Short return visit (20+ min) | 13 | $915 | $70 |
Who their Medicare patients are
134 Original Medicare patients in 2024. Average age 71 · Women 45% · Also on Medicaid 12% · Health risk score 1.53. Above the middle of the specialty; the typical otolaryngology clinician is at 1.19.
Conditions among them: High blood pressure 71% · Coronary heart disease 31% · Diabetes 29% · Chronic kidney disease 22% · COPD 19% · Atrial fibrillation 19% · Depression 19% · Heart failure 16% · Cancer 13% · Stroke 11%.
The office billed $287,438, Medicare allowed $49,461 and paid $38,572; for 310 services of 31 kinds.
Original Medicare patients only. A risk score of 1.0 is the average Medicare patient; higher means sicker. Any count under 11 is hidden.
Year by year
| 2024 | 134 | 310 | 71 | 1.53 | $287,438 | $38,572 |
| 2023 | 51 | 84 | 71 | 1.19 | $20,815 | $6,770 |
Original Medicare only. A service billed for fewer than 11 people in a year is hidden, so the lines can add up to less than the year's total.
See the services billed each year
2023: 2 services
| Diagnostic exam of nasal passages using an endoscope | 29 | $1,448 | $48 |
| Return visit (30+ min) | 13 | $1,147 | $88 |
Drugs they prescribed that Part D paid
$46,614
Pharmacies billed $46,614 in 2024.
This is pharmacy cost, not the office bill, and not what patients paid.
120 generic and 11 brand-name prescriptions · $46,614 in drug cost · 18 antibiotic prescriptions to 15 people.
Part D prescriptions only. The opioid rate is opioid prescriptions as a share of all this clinician's Part D prescriptions; surgeons and pain specialists run higher than others, so it is shown against the same specialty.
| Azelastine | 45 | $910 | $20 |
| Ipratropium | 11 | $283 | $26 |
| Mupirocin | 18 | $125 | $7 |
Year by year
| 2024 | 131 | 48 | None | 8% | $46,614 |
| 2023 | 98 | 56 | 17% (17) | None | $10,074 |
| 2022 | 102 | 49 | 28% (28) | None | $2,149 |
| 2021 | 49 | 26 | None | None | $1,633 |
| 2020 | 84 | 38 | 18% (15) | None | $1,458 |
| 2019 | 58 | 32 | 31% (18) | None | $3,347 |
| 2018 | 22 | 13 | None | None | $541 |
Part D prescriptions only. A drug prescribed to fewer than 11 people in a year is hidden.
See the drugs prescribed each year
2023: 2 drugs
| Azelastine | 15 | $700 | $47 |
| Oxycodone | 15 | $50 | $3 |
2022: 2 drugs
| Lidocaine Hcl Viscous | 11 | $121 | $11 |
| Oxycodone | 22 | $81 | $4 |
2020: 2 drugs
| Fluticasone Propionate | 15 | $184 | $12 |
| Oxycodone | 13 | $89 | $7 |
2019: 1 drug
| Oxycodone | 17 | $350 | $21 |
Money from drug and device companies
$121 in 2025
| 2025 | 1 | 1 | None | $121 |
| 2024 | 2 | 3 | None | $150 |
| 2023 | 1 | 2 | None | $275 |
Paid work is consulting, speaking, honoraria and royalties, as opposed to meals and travel.
A payment is not proof that care is biased.
| Regeneron Healthcare Solutions | Dupixent | $121 | 1 payment
|
See the published payment
| Regeneron Healthcare Solutions | Meals · 2025-09-24 | Dupixent | $121 |
See earlier years (2024, 2023)
2024: $150
| GlaxoSmithKline | Nucala | $93 | 1 payment
|
| Medtronic | Midas Rex | $57 | 2 payments
|
2023: $275
| Baxter Healthcare | Tisseel | $275 | 2 payments
|
Checkups this office reported
Medicare did not publish checkup rates for this clinician.
- Medicare’s overall office score
- 76.5 / 100
- Scores the office’s reporting and systems. It is not a grade for how the doctor treats you.
Professional record
- NPI
- 1245758028
- Licence
- CA 184650California A184650: Delinquent · expires 2025-02-28Florida ME169250: Active
- Trained
- University of Arizona College of Medicine, 2018
- Video visits
- Lists video visits
- Gender
- Male
More record details
- Sole proprietor
- No
- Taxonomy
- Otolaryngology (207Y00000X); Federal specialty code 207YX0602X (207YX0602X)
- Mailing address
- 4500 San Pablo Rd S, Jacksonville, FL, 32224
- NPI first listed
- 2017-08-31
- NPI last updated
- 2024-10-20
- NPI record certified
- 2024-10-20
This is when the NPI record was last certified, not a medical board exam.
Extra NPI addresses: 300 Pasteur Dr, Stanford, CA, 94305
This office lists an electronic records connection.