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Kelly C Conway, PA

Physician Assistant · Palo Alto

NPI 1225271695

Medicare standing
Clear
Enrolled, allowed to bill and order, not excluded
Plans that list them
Not verified
Not the same as out of network.
Offices
6

Offices

6 locations · Sutter Bay Medical Foundation · County of San Mateo

Looking this up.

Hospitals listed: San Mateo Medical Center · Sequoia Hospital. That is not proof they admit you there this week.

Plan participation

Not verified

We could not verify current plan participation for this doctor. This does not mean they are out of network. Call Kelly C Conway’s office to ask if they take your plan before you enroll.

Hospitals they work in

2 hospitals

These rate the hospital, not this clinician. Most measures at most hospitals are no different from the national rate.

  • San Mateo Medical CenterSan Mateo, CAAcute Care Hospital · Government - Local · Has an emergency departmentPart of San Mateo County HealthPatients rate it 3 of 5 · 68% would definitely recommend it
    No overall ratingNo measure marked better or worse than the national rate
  • Sequoia HospitalRedwood City, CAAcute Care Hospital · Voluntary non-profit - Private · Has an emergency department · Birthing-friendlyPart of CommonSpirit Health, which runs 145 hospitals in 19 statesPatients rate it 4 of 5 · 81% would definitely recommend it
    Overall rating: 5 of 5 starsBetter than the national rate — Death rate among surgical inpatients with serious treatable complications: 104.12 (51.8 to 156.44) · 56 cases, Jul 2022 – Jun 2024Better than the national rate — Clostridium Difficile (C.Diff): 0, Oct 2024 – Sep 2025
See every measure and the patient survey for San Mateo Medical Center

Behind the star rating — Deaths: 0 better, 2 the same, 0 worse of 2 measures. Safety: 0 better, 2 the same, 0 worse of 2 measures. Readmissions: 0 better, 3 the same, 0 worse of 3 measures. The star rating is worked out from an earlier period than the measures below, so the two can disagree.

Every scored measure at San Mateo Medical Center
Abdominopelvic accidental puncture or laceration rateComplications and deaths1.34 (0.25 to 2.43) · 45 casesNo differentJul 2022 – Jun 2024
CMS Medicare PSI 90: Patient safety and adverse events compositeComplications and deaths0.97 (0.48 to 1.47)No differentJul 2022 – Jun 2024
Death rate for pneumonia patientsComplications and deaths13.9 · 25 casesNoneJul 2022 – Jun 2025
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality RateComplications and deaths3.6 · 258 casesNoneJul 2024 – Jun 2025
Iatrogenic pneumothorax rateComplications and deaths0.21 (0 to 0.44) · 379 casesNo differentJul 2022 – Jun 2024
In-hospital fall-associated fracture rateComplications and deaths0.26 (0.05 to 0.48) · 381 casesNo differentJul 2022 – Jun 2024
Perioperative pulmonary embolism or deep vein thrombosis rateComplications and deaths3.44 (0.82 to 6.05) · 57 casesNo differentJul 2022 – Jun 2024
Postoperative hemorrhage or hematoma rateComplications and deaths2.64 (0.92 to 4.37) · 57 casesNo differentJul 2022 – Jun 2024
Pressure ulcer rateComplications and deaths0.53 (0 to 1.76) · 296 casesNo differentJul 2022 – Jun 2024
Clostridium Difficile (C.Diff)Infections0.661No differentOct 2024 – Sep 2025
Heart failure (HF) 30-Day Readmission RateUnplanned return visits21.8 · 47 casesNoneJul 2023 – Jun 2025
Hospital return days for pneumonia patientsUnplanned return visits-2.3 · 25 casesNoneJul 2022 – Jun 2025
Pneumonia (PN) 30-Day Readmission RateUnplanned return visits16.6 · 76 casesNoneJul 2023 – Jun 2025
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)Unplanned return visits14 (10.4 to 18.9) · 167 casesNo differentJan 2022 – Dec 2024

What patients said (208 patients answered, 15% of those asked)

Patient survey stars by topic at San Mateo Medical Center
Cleanliness4
Nurse communication3
Doctor communication3
Communication about medicines3
Discharge information4
Overall hospital rating3
Quietness2
Recommend hospital3
Share of patients giving the best answer at San Mateo Medical Center
Room was "always" clean78%
Nurses "always" communicated well76%
Doctors "always" communicated well79%
Staff "always" explained62%
Yes, staff "did" give patients this information87%
Yes, staff "did" give patients information about help after discharge88%
Doctors "always" explained things so they could understand74%
Doctors "always" listened carefully77%
Doctors "always" treated them with courtesy and respect84%
Patients who gave a rating of "9" or "10" (high)70%
Staff "always" explained new medications72%
Nurses "always" explained things so they could understand72%
Nurses "always" listened carefully73%
Nurses "always" treated them with courtesy and respect82%
"Always" quiet at night47%
"YES", patients would definitely recommend the hospital68%
Staff "always" explained possible side effects51%
Yes, staff "did" give patients information about possible symptoms86%
See every measure and the patient survey for Sequoia Hospital

Behind the star rating — Deaths: 2 better, 6 the same, 0 worse of 8 measures. Safety: 1 better, 4 the same, 0 worse of 5 measures. Readmissions: 3 better, 6 the same, 0 worse of 9 measures. The star rating is worked out from an earlier period than the measures below, so the two can disagree.

Every scored measure at Sequoia Hospital
Death rate among surgical inpatients with serious treatable complicationsComplications and deaths104.12 (51.8 to 156.44) · 56 casesBetterJul 2022 – Jun 2024
Clostridium Difficile (C.Diff)Infections0BetterOct 2024 – Sep 2025
Abdominopelvic accidental puncture or laceration rateComplications and deaths0.95 (0 to 1.98) · 472 casesNo differentJul 2022 – Jun 2024
CMS Medicare PSI 90: Patient safety and adverse events compositeComplications and deaths0.91 (0.58 to 1.24)No differentJul 2022 – Jun 2024
Death rate for CABG surgery patientsComplications and deaths1.8 · 68 casesNoneJul 2022 – Jun 2025
Death rate for heart attack patientsComplications and deaths12.5 · 72 casesNoneJul 2022 – Jun 2025
Death rate for heart failure patientsComplications and deaths9.1 · 258 casesNoneJul 2022 – Jun 2025
Death rate for pneumonia patientsComplications and deaths15.5 · 171 casesNoneJul 2022 – Jun 2025
Death rate for stroke patientsComplications and deaths9.3 · 81 casesNoneJul 2023 – Jun 2025
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality RateComplications and deaths3.2 · 1,231 casesNoneJul 2024 – Jun 2025
Iatrogenic pneumothorax rateComplications and deaths0.23 (0.01 to 0.44) · 3,018 casesNo differentJul 2022 – Jun 2024
In-hospital fall-associated fracture rateComplications and deaths0.23 (0.03 to 0.44) · 3,164 casesNo differentJul 2022 – Jun 2024
Perioperative pulmonary embolism or deep vein thrombosis rateComplications and deaths2.59 (0.47 to 4.71) · 1,402 casesNo differentJul 2022 – Jun 2024
Postoperative acute kidney injury requiring dialysis rateComplications and deaths1.47 (0.04 to 2.9) · 926 casesNo differentJul 2022 – Jun 2024
Postoperative hemorrhage or hematoma rateComplications and deaths1.68 (0.21 to 3.16) · 1,310 casesNo differentJul 2022 – Jun 2024
Postoperative respiratory failure rateComplications and deaths9.54 (4.42 to 14.67) · 978 casesNo differentJul 2022 – Jun 2024
Postoperative sepsis rateComplications and deaths4.98 (1.61 to 8.36) · 924 casesNo differentJul 2022 – Jun 2024
Postoperative wound dehiscence rateComplications and deaths1.69 (0.19 to 3.19) · 192 casesNo differentJul 2022 – Jun 2024
Pressure ulcer rateComplications and deaths0.57 (0 to 1.43) · 2,501 casesNo differentJul 2022 – Jun 2024
Rate of complications for hip/knee replacement patientsComplications and deaths3.5 · 332 casesNoneApr 2023 – Mar 2025
Catheter Associated Urinary Tract Infections (ICU + select Wards)Infections0.702No differentOct 2024 – Sep 2025
SSI - Colon SurgeryInfections0.853No differentOct 2024 – Sep 2025
Acute Myocardial Infarction (AMI) 30-Day Readmission RateUnplanned return visits14.2 · 67 casesNoneJul 2023 – Jun 2025
Heart failure (HF) 30-Day Readmission RateUnplanned return visits22.3 · 295 casesNoneJul 2023 – Jun 2025
Hospital return days for heart attack patientsUnplanned return visits-27.1 · 76 casesNoneJul 2022 – Jun 2025
Hospital return days for heart failure patientsUnplanned return visits-22.3 · 304 casesNoneJul 2022 – Jun 2025
Hospital return days for pneumonia patientsUnplanned return visits-4.6 · 178 casesNoneJul 2022 – Jun 2025
Pneumonia (PN) 30-Day Readmission RateUnplanned return visits17.3 · 180 casesNoneJul 2023 – Jun 2025
Rate of readmission after hip/knee replacementUnplanned return visits5.1 · 305 casesNoneJul 2023 – Jun 2025
Rate of readmission for CABGUnplanned return visits10.9 · 41 casesNoneJul 2023 – Jun 2025
Rate of readmission for chronic obstructive pulmonary disease (COPD) patientsUnplanned return visits19.7 · 29 casesNoneJul 2023 – Jun 2025
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)Unplanned return visits13.1 (9.7 to 17.7) · 129 casesNo differentJan 2022 – Dec 2024
Ratio of unplanned hospital visits after hospital outpatient surgeryUnplanned return visits0.9 (0.7 to 1.2) · 713 casesNo differentJan 2024 – Dec 2024

What patients said (631 patients answered, 27% of those asked)

Patient survey stars by topic at Sequoia Hospital
Cleanliness4
Nurse communication4
Doctor communication4
Communication about medicines3
Discharge information4
Overall hospital rating4
Quietness3
Recommend hospital5
Share of patients giving the best answer at Sequoia Hospital
Room was "always" clean78%
Nurses "always" communicated well80%
Doctors "always" communicated well82%
Staff "always" explained60%
Yes, staff "did" give patients this information88%
Yes, staff "did" give patients information about help after discharge86%
Doctors "always" explained things so they could understand76%
Doctors "always" listened carefully81%
Doctors "always" treated them with courtesy and respect89%
Patients who gave a rating of "9" or "10" (high)77%
Staff "always" explained new medications76%
Nurses "always" explained things so they could understand77%
Nurses "always" listened carefully77%
Nurses "always" treated them with courtesy and respect88%
"Always" quiet at night55%
"YES", patients would definitely recommend the hospital81%
Staff "always" explained possible side effects44%
Yes, staff "did" give patients information about possible symptoms91%

Original Medicare doctor bills

$6,488

Medicare paid this office $6,488 for 41 people.

This is what Medicare paid the clinician — not Medicare Advantage, and not the pharmacy.

Largest Original Medicare bills
Replacement of thigh bone and hip joint with prosthesis22$3,482$158
Replacement of knee joint, both sides of knee13$2,052$158

Procedures Medicare counted

Procedure volume Medicare published
Hip replacement1-10None
Knee replacement1-10None
Upper limb (arm) arthroscopy (minimally invasive joint repair)1-10None

Who their Medicare patients are

41 Original Medicare patients in 2024. Average age 77 · Women 61% · Health risk score 0.95. At or below the middle of the specialty; the typical physician assistant clinician is at 1.31.

Conditions among them: High blood pressure 75% · Coronary heart disease 34% · Diabetes 29% · Atrial fibrillation 27% · Depression 27%.

The office billed $52,582, Medicare allowed $8,134 and paid $6,488; for 44 services of 11 kinds.

Original Medicare patients only. A risk score of 1.0 is the average Medicare patient; higher means sicker. Any count under 11 is hidden.

Year by year

Original Medicare by year
20244144770.95$52,582$6,488
2023143311761.03$130,479$21,039
2022163319750.72$168,829$27,639
2021101187760.90$107,348$16,654
2020107326740.83$93,054$15,874
2019185453740.89$157,320$32,652
2018145426760.92$114,103$20,605
2017188458750.94$199,108$36,557
2016216699751.06$275,274$56,739
2015264713750.93$276,631$55,747
2014159510740.75$188,947$40,987
2013132402750.81$135,906$28,230

Original Medicare only. A service billed for fewer than 11 people in a year is hidden, so the lines can add up to less than the year's total.

See the services billed each year

2023: 7 services

Original Medicare services billed in 2023
Replacement of knee joint, both sides of knee23$3,313$138
Short return visit (20+ min)44$2,993$59
Replacement of thigh bone and hip joint with prosthesis16$2,567$160
Aspiration and/or injection of fluid from large joint18$2,195$59
New patient visit (30+ min)27$1,945$72
Injection into tendon or ligament18$863$39
Injection, betamethasone acetate 3 mg and betamethasone sodium phosphate 3 mg32$202None

2022: 8 services

Original Medicare services billed in 2022
Replacement of knee joint, both sides of knee50$7,609$152
Hyaluronan or derivative, orthovisc, for intra-articular injection, per dose12$4,807None
Short return visit (20+ min)39$3,405$71
Replacement of thigh bone and hip joint with prosthesis21$3,341$159
Aspiration and/or injection of fluid from large joint17$2,478$55
New patient visit (30+ min)20$1,712$86
Injection into tendon or ligament14$697$37
Injection, betamethasone acetate 3 mg and betamethasone sodium phosphate 3 mg20$114None

2021: 6 services

Original Medicare services billed in 2021
Replacement of knee joint, both sides of knee21$3,385$161
Replacement of thigh bone and hip joint with prosthesis18$2,743$152
Aspiration and/or injection of fluid from large joint11$1,604$57
New patient visit (30+ min)14$1,126$80
Short return visit (20+ min)15$899$56
Injection, betamethasone acetate 3 mg and betamethasone sodium phosphate 3 mg11$65None

2020: 6 services

Original Medicare services billed in 2020
Replacement of knee joint, both sides of knee16$2,745$172
Short return visit (20+ min)37$2,032$47
Replacement of thigh bone and hip joint with prosthesis11$1,890$172
Aspiration and/or injection of fluid from large joint17$1,705$61
New patient visit (30+ min)12$905$75
Injection, betamethasone acetate 3 mg and betamethasone sodium phosphate 3 mg16$131None

2019: 8 services

Original Medicare services billed in 2019
Hyaluronan or derivative, orthovisc, for intra-articular injection, per dose14$10,776None
Short return visit (20+ min)54$3,254$49
Aspiration and/or injection of fluid from large joint26$2,791$50
Replacement of thigh bone and hip joint with prosthesis13$2,187$168
New patient visit (30+ min)11$967$88
Injection into tendon or ligament11$554$35
Injection, betamethasone acetate 3 mg and betamethasone sodium phosphate 3 mg17$114None
Injection, triamcinolone acetonide, not otherwise specified, 10 mg11$19None

2018: 8 services

Original Medicare services billed in 2018
Hyaluronan or derivative, orthovisc, for intra-articular injection, per dose20$4,134None
Short return visit (20+ min)57$3,551$55
Replacement of knee joint, both sides of knee17$2,809$165
Aspiration and/or injection of fluid from large joint32$2,377$47
New patient visit (30+ min)11$817$74
Injection into tendon or ligament12$796$38
Short return visit11$430$36
Injection, betamethasone acetate 3 mg and betamethasone sodium phosphate 3 mg21$169None

2017: 7 services

Original Medicare services billed in 2017
Hyaluronan or derivative, orthovisc, for intra-articular injection, per dose29$9,938None
Replacement of thigh bone and hip joint with prosthesis33$5,478$166
Replacement of knee joint, both sides of knee29$4,811$166
Aspiration and/or injection of fluid from large joint42$4,411$59
Short return visit (20+ min)38$2,940$58
New patient visit (30+ min)16$1,193$75
Injection, betamethasone acetate 3 mg and betamethasone sodium phosphate 3 mg31$309None

2016: 9 services

Original Medicare services billed in 2016
Hyaluronan or derivative, orthovisc, for intra-articular injection, per dose63$28,179None
Aspiration and/or injection of fluid from large joint80$10,146$58
Replacement of knee joint, both sides of knee19$3,170$167
Replacement of thigh bone and hip joint with prosthesis19$2,914$153
Short return visit (20+ min)39$2,810$53
New patient visit (30+ min)13$1,113$86
Return visit (30+ min)12$941$72
Injection into tendon or ligament14$810$48
Injection, betamethasone acetate 3 mg and betamethasone sodium phosphate 3 mg32$290None

2015: 11 services

Original Medicare services billed in 2015
Hyaluronan or derivative, orthovisc, for intra-articular injection, per dose51$18,532None
Aspiration and/or injection of fluid from large joint63$6,807$54
Short return visit (20+ min)77$6,031$53
Replacement of thigh bone and hip joint with prosthesis32$5,409$169
Replacement of knee joint, both sides of knee23$3,604$157
New patient visit (30+ min)42$3,271$78
Return visit (30+ min)23$1,977$82
Application of elbow to finger cast15$1,807$72
Injection into tendon or ligament19$800$38
Cast supplies, short arm cast, adult (11 years +), fiberglass14$364$15
Injection, betamethasone acetate 3 mg and betamethasone sodium phosphate 3 mg26$176None

2014: 7 services

Original Medicare services billed in 2014
Hyaluronan or derivative, orthovisc, for intra-articular injection, per dose51$20,840None
Aspiration and/or injection of fluid from large joint64$6,903$55
New patient visit (30+ min)31$2,304$74
Short return visit (20+ min)36$2,205$52
Return visit (30+ min)14$1,021$73
Injection into tendon or ligament13$564$40
Injection, betamethasone acetate 3 mg and betamethasone sodium phosphate 3 mg17$170None

2013: 7 services

Original Medicare services billed in 2013
Hyaluronan or derivative, orthovisc, for intra-articular injection, per dose32$11,352None
Aspiration and/or injection of fluid from large joint34$3,910$42
Replacement of knee joint, both sides of knee13$2,435$187
New patient visit (30+ min)28$2,112$75
Short return visit (20+ min)34$2,007$51
Return visit (30+ min)12$1,015$78
Injection into tendon or ligament12$501$36

Money from drug and device companies

$13 in 2021

A payment is not proof that care is biased.

Payments by company
PfizerEucrisa$13
1 payment
  • Education for Eucrisa · 2021-05-04 · $13
See the published payment
Every published payment
PfizerEducation · 2021-05-04Eucrisa$13

Professional record

NPI
1225271695
Licence
CA PA20201
Group
Sutter Bay Medical Foundation · County of San Mateo
Gender
Female
More record details
Sole proprietor
No
Taxonomy
Physician assistant (363A00000X)
Mailing address
325 Distel Cir, Los Altos, CA, 94022
NPI first listed
2009-04-14
NPI last updated
2020-05-28
NPI record certified
2020-05-28

This is when the NPI record was last certified, not a medical board exam.