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Jenna J Gutierrez, MD

Nurse Practitioner · Palo Alto

NPI 1134734635

Medicare standing
Clear
Enrolled, allowed to bill and order, not excluded
Plans that list them
Not verified
Not the same as out of network.
Offices
5

Offices

5 locations · Sutter Bay Medical Foundation · 3,783 clinicians in this group

Looking this up.

Hospitals listed: 059016 · California Pacific Medical Center - Mission Bernal · California Pacific Medical Center- Van Ness Campus · California Pacific Medical Ctr-Davies Campus Hosp · Novato Community Hospital · Sutter Santa Rosa Regional Hospital. That is not proof they admit you there this week.

Plan participation

Not verified

We could not verify current plan participation for this doctor. This does not mean they are out of network. Call Dr. Gutierrez’s office to ask if they take your plan before you enroll.

Hospitals they work in

5 hospitals

These rate the hospital, not this clinician. Most measures at most hospitals are no different from the national rate.

  • California Pacific Medical Center - Mission BernalSan Francisco, CAAcute Care Hospital · Voluntary non-profit - Church · Has an emergency departmentPart of Sutter Health, which runs 27 hospitals in 2 statesPatients rate it 3 of 5 · 76% would definitely recommend it
    Overall rating: 4 of 5 starsBetter than the national rate — Clostridium Difficile (C.Diff): 0.322, Oct 2024 – Sep 2025
  • California Pacific Medical Center- Van Ness CampusSan Francisco, CAAcute Care Hospital · Voluntary non-profit - Private · Has an emergency department · Birthing-friendlyPart of Sutter Health, which runs 27 hospitals in 2 statesPatients rate it 4 of 5 · 78% would definitely recommend it
    Overall rating: 3 of 5 starsBetter than the national rate — Catheter Associated Urinary Tract Infections (ICU + select Wards): 0.224, Oct 2024 – Sep 2025Better than the national rate — Central Line Associated Bloodstream Infection (ICU + select Wards): 0.325, Oct 2024 – Sep 2025Better than the national rate — Clostridium Difficile (C.Diff): 0.373, Oct 2024 – Sep 2025
  • California Pacific Medical Ctr-Davies Campus HospSan Francisco, CAAcute Care Hospital · Voluntary non-profit - Other · No emergency departmentPart of Sutter Health, which runs 27 hospitals in 2 statesPatients rate it 3 of 5 · 74% would definitely recommend it
    Overall rating: 3 of 5 starsBetter than the national rate — Catheter Associated Urinary Tract Infections (ICU + select Wards): 0, Oct 2024 – Sep 2025Better than the national rate — Clostridium Difficile (C.Diff): 0.187, Oct 2024 – Sep 2025
  • Novato Community HospitalNovato, CAAcute Care Hospital · Voluntary non-profit - Private · Has an emergency departmentPart of Sutter Health, which runs 27 hospitals in 2 statesPatients rate it 4 of 5 · 84% would definitely recommend it
    Overall rating: 5 of 5 starsBetter than the national rate — Clostridium Difficile (C.Diff): 0, Oct 2024 – Sep 2025
  • Sutter Santa Rosa Regional HospitalSanta Rosa, CAAcute Care Hospital · Voluntary non-profit - Other · Has an emergency department · Birthing-friendlyPart of Sutter Health, which runs 27 hospitals in 2 statesPatients rate it 3 of 5 · 79% would definitely recommend it
    Overall rating: 5 of 5 starsBetter than the national rate — Central Line Associated Bloodstream Infection (ICU + select Wards): 0, Oct 2024 – Sep 2025Better than the national rate — Clostridium Difficile (C.Diff): 0.157, Oct 2024 – Sep 2025
See every measure and the patient survey for California Pacific Medical Center - Mission Bernal

Behind the star rating — Deaths: 0 better, 5 the same, 0 worse of 5 measures. Safety: 1 better, 6 the same, 0 worse of 7 measures. Readmissions: 0 better, 3 the same, 3 worse of 6 measures. The star rating is worked out from an earlier period than the measures below, so the two can disagree.

Every scored measure at California Pacific Medical Center - Mission Bernal
Clostridium Difficile (C.Diff)Infections0.322BetterOct 2024 – Sep 2025
Abdominopelvic accidental puncture or laceration rateComplications and deaths1.24 (0.19 to 2.28) · 336 casesNo differentJul 2022 – Jun 2024
CMS Medicare PSI 90: Patient safety and adverse events compositeComplications and deaths0.87 (0.47 to 1.27)No differentJul 2022 – Jun 2024
Death rate among surgical inpatients with serious treatable complicationsComplications and deaths163.19 (101.27 to 225.11) · 28 casesNo differentJul 2022 – Jun 2024
Death rate for COPD patientsComplications and deaths8.5 · 44 casesNoneJul 2022 – Jun 2025
Death rate for heart failure patientsComplications and deaths9.6 · 155 casesNoneJul 2022 – Jun 2025
Death rate for pneumonia patientsComplications and deaths13.4 · 177 casesNoneJul 2022 – Jun 2025
Death rate for stroke patientsComplications and deaths11.6 · 32 casesNoneJul 2023 – Jun 2025
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality RateComplications and deaths3.2 · 1,281 casesNoneJul 2024 – Jun 2025
Iatrogenic pneumothorax rateComplications and deaths0.19 (0 to 0.42) · 2,912 casesNo differentJul 2022 – Jun 2024
In-hospital fall-associated fracture rateComplications and deaths0.24 (0.04 to 0.45) · 2,681 casesNo differentJul 2022 – Jun 2024
Perioperative pulmonary embolism or deep vein thrombosis rateComplications and deaths4.07 (1.81 to 6.33) · 787 casesNo differentJul 2022 – Jun 2024
Postoperative acute kidney injury requiring dialysis rateComplications and deaths1.61 (0 to 3.31) · 425 casesNo differentJul 2022 – Jun 2024
Postoperative hemorrhage or hematoma rateComplications and deaths2.46 (0.79 to 4.12) · 755 casesNo differentJul 2022 – Jun 2024
Postoperative respiratory failure rateComplications and deaths7.36 (0 to 16.38) · 431 casesNo differentJul 2022 – Jun 2024
Postoperative sepsis rateComplications and deaths5.47 (1.38 to 9.55) · 401 casesNo differentJul 2022 – Jun 2024
Postoperative wound dehiscence rateComplications and deaths1.7 (0.2 to 3.2) · 105 casesNo differentJul 2022 – Jun 2024
Pressure ulcer rateComplications and deaths0.27 (0 to 1.16) · 2,291 casesNo differentJul 2022 – Jun 2024
Rate of complications for hip/knee replacement patientsComplications and deaths2.4 · 369 casesNoneApr 2023 – Mar 2025
Catheter Associated Urinary Tract Infections (ICU + select Wards)Infections0.602No differentOct 2024 – Sep 2025
Central Line Associated Bloodstream Infection (ICU + select Wards)Infections0No differentOct 2024 – Sep 2025
MRSA BacteremiaInfections1.618No differentOct 2024 – Sep 2025
SSI - Colon SurgeryInfections0No differentOct 2024 – Sep 2025
Heart failure (HF) 30-Day Readmission RateUnplanned return visits22 · 242 casesNoneJul 2023 – Jun 2025
Hospital return days for heart failure patientsUnplanned return visits20.9 · 197 casesNoneJul 2022 – Jun 2025
Hospital return days for pneumonia patientsUnplanned return visits39.6 · 203 casesNoneJul 2022 – Jun 2025
Pneumonia (PN) 30-Day Readmission RateUnplanned return visits18.1 · 292 casesNoneJul 2023 – Jun 2025
Rate of readmission after hip/knee replacementUnplanned return visits4.9 · 353 casesNoneJul 2023 – Jun 2025
Rate of readmission for chronic obstructive pulmonary disease (COPD) patientsUnplanned return visits19.9 · 74 casesNoneJul 2023 – Jun 2025
Ratio of unplanned hospital visits after hospital outpatient surgeryUnplanned return visits1 (0.7 to 1.4) · 110 casesNo differentJan 2024 – Dec 2024

What patients said (406 patients answered, 18% of those asked)

Patient survey stars by topic at California Pacific Medical Center - Mission Bernal
Cleanliness4
Nurse communication3
Doctor communication4
Communication about medicines3
Discharge information3
Overall hospital rating4
Quietness3
Recommend hospital4
Share of patients giving the best answer at California Pacific Medical Center - Mission Bernal
Room was "always" clean76%
Nurses "always" communicated well78%
Doctors "always" communicated well81%
Staff "always" explained60%
Yes, staff "did" give patients this information86%
Yes, staff "did" give patients information about help after discharge85%
Doctors "always" explained things so they could understand78%
Doctors "always" listened carefully80%
Doctors "always" treated them with courtesy and respect86%
Patients who gave a rating of "9" or "10" (high)74%
Staff "always" explained new medications74%
Nurses "always" explained things so they could understand76%
Nurses "always" listened carefully75%
Nurses "always" treated them with courtesy and respect83%
"Always" quiet at night53%
"YES", patients would definitely recommend the hospital76%
Staff "always" explained possible side effects47%
Yes, staff "did" give patients information about possible symptoms87%
See every measure and the patient survey for California Pacific Medical Center- Van Ness Campus

Behind the star rating — Deaths: 0 better, 8 the same, 0 worse of 8 measures. Safety: 1 better, 6 the same, 0 worse of 7 measures. Readmissions: 0 better, 8 the same, 2 worse of 10 measures. The star rating is worked out from an earlier period than the measures below, so the two can disagree.

Every scored measure at California Pacific Medical Center- Van Ness Campus
Catheter Associated Urinary Tract Infections (ICU + select Wards)Infections0.224BetterOct 2024 – Sep 2025
Central Line Associated Bloodstream Infection (ICU + select Wards)Infections0.325BetterOct 2024 – Sep 2025
Clostridium Difficile (C.Diff)Infections0.373BetterOct 2024 – Sep 2025
Abdominopelvic accidental puncture or laceration rateComplications and deaths1.14 (0.3 to 1.97) · 2,271 casesNo differentJul 2022 – Jun 2024
CMS Medicare PSI 90: Patient safety and adverse events compositeComplications and deaths1.05 (0.81 to 1.28)No differentJul 2022 – Jun 2024
Death rate among surgical inpatients with serious treatable complicationsComplications and deaths192.86 (151.51 to 234.22) · 140 casesNo differentJul 2022 – Jun 2024
Death rate for CABG surgery patientsComplications and deaths2.6 · 55 casesNoneJul 2022 – Jun 2025
Death rate for COPD patientsComplications and deaths10.3 · 60 casesNoneJul 2022 – Jun 2025
Death rate for heart attack patientsComplications and deaths10.5 · 143 casesNoneJul 2022 – Jun 2025
Death rate for heart failure patientsComplications and deaths9.8 · 356 casesNoneJul 2022 – Jun 2025
Death rate for pneumonia patientsComplications and deaths14.3 · 259 casesNoneJul 2022 – Jun 2025
Death rate for stroke patientsComplications and deaths10.1 · 173 casesNoneJul 2023 – Jun 2025
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality RateComplications and deaths3.1 · 2,316 casesNoneJul 2024 – Jun 2025
Iatrogenic pneumothorax rateComplications and deaths0.31 (0.12 to 0.49) · 6,430 casesNo differentJul 2022 – Jun 2024
In-hospital fall-associated fracture rateComplications and deaths0.28 (0.09 to 0.47) · 7,168 casesNo differentJul 2022 – Jun 2024
Perioperative pulmonary embolism or deep vein thrombosis rateComplications and deaths3.3 (1.5 to 5.09) · 2,196 casesNo differentJul 2022 – Jun 2024
Postoperative acute kidney injury requiring dialysis rateComplications and deaths2.47 (1.21 to 3.74) · 925 casesNo differentJul 2022 – Jun 2024
Postoperative hemorrhage or hematoma rateComplications and deaths2.63 (1.37 to 3.88) · 1,954 casesNo differentJul 2022 – Jun 2024
Postoperative respiratory failure rateComplications and deaths10.13 (6.06 to 14.2) · 1,112 casesNo differentJul 2022 – Jun 2024
Postoperative sepsis rateComplications and deaths7.26 (4.67 to 9.85) · 1,084 casesNo differentJul 2022 – Jun 2024
Postoperative wound dehiscence rateComplications and deaths1.67 (0.31 to 3.03) · 832 casesNo differentJul 2022 – Jun 2024
Pressure ulcer rateComplications and deaths0.33 (0 to 0.85) · 5,406 casesNo differentJul 2022 – Jun 2024
MRSA BacteremiaInfections0.443No differentOct 2024 – Sep 2025
SSI - Colon SurgeryInfections1.717No differentOct 2024 – Sep 2025
Acute Myocardial Infarction (AMI) 30-Day Readmission RateUnplanned return visits14.3 · 200 casesNoneJul 2023 – Jun 2025
Heart failure (HF) 30-Day Readmission RateUnplanned return visits22.3 · 449 casesNoneJul 2023 – Jun 2025
Hospital return days for heart attack patientsUnplanned return visits18.2 · 187 casesNoneJul 2022 – Jun 2025
Hospital return days for heart failure patientsUnplanned return visits8.7 · 418 casesNoneJul 2022 – Jun 2025
Hospital return days for pneumonia patientsUnplanned return visits7.1 · 260 casesNoneJul 2022 – Jun 2025
Pneumonia (PN) 30-Day Readmission RateUnplanned return visits19.2 · 293 casesNoneJul 2023 – Jun 2025
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapyUnplanned return visits5.2 (3.6 to 7.6) · 157 casesNo differentJan 2024 – Dec 2024
Rate of inpatient admissions for patients receiving outpatient chemotherapyUnplanned return visits10.2 (7.7 to 13.5) · 157 casesNo differentJan 2024 – Dec 2024
Rate of readmission for CABGUnplanned return visits11 · 33 casesNoneJul 2023 – Jun 2025
Rate of readmission for chronic obstructive pulmonary disease (COPD) patientsUnplanned return visits20.2 · 66 casesNoneJul 2023 – Jun 2025
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)Unplanned return visits12.5 (9.4 to 16.7) · 551 casesNo differentJan 2022 – Dec 2024
Ratio of unplanned hospital visits after hospital outpatient surgeryUnplanned return visits0.9 (0.7 to 1.3) · 219 casesNo differentJan 2024 – Dec 2024

What patients said (478 patients answered, 20% of those asked)

Patient survey stars by topic at California Pacific Medical Center- Van Ness Campus
Cleanliness4
Nurse communication3
Doctor communication3
Communication about medicines3
Discharge information4
Overall hospital rating4
Quietness3
Recommend hospital5
Share of patients giving the best answer at California Pacific Medical Center- Van Ness Campus
Room was "always" clean75%
Nurses "always" communicated well74%
Doctors "always" communicated well77%
Staff "always" explained59%
Yes, staff "did" give patients this information88%
Yes, staff "did" give patients information about help after discharge88%
Doctors "always" explained things so they could understand71%
Doctors "always" listened carefully75%
Doctors "always" treated them with courtesy and respect85%
Patients who gave a rating of "9" or "10" (high)75%
Staff "always" explained new medications75%
Nurses "always" explained things so they could understand70%
Nurses "always" listened carefully71%
Nurses "always" treated them with courtesy and respect82%
"Always" quiet at night53%
"YES", patients would definitely recommend the hospital78%
Staff "always" explained possible side effects44%
Yes, staff "did" give patients information about possible symptoms88%
See every measure and the patient survey for California Pacific Medical Ctr-Davies Campus Hosp

Behind the star rating — Deaths: 0 better, 4 the same, 0 worse of 4 measures. Safety: 1 better, 5 the same, 0 worse of 6 measures. Readmissions: 0 better, 4 the same, 1 worse of 5 measures. The star rating is worked out from an earlier period than the measures below, so the two can disagree.

Every scored measure at California Pacific Medical Ctr-Davies Campus Hosp
Catheter Associated Urinary Tract Infections (ICU + select Wards)Infections0BetterOct 2024 – Sep 2025
Clostridium Difficile (C.Diff)Infections0.187BetterOct 2024 – Sep 2025
Abdominopelvic accidental puncture or laceration rateComplications and deaths1.02 (0 to 2.09) · 232 casesNo differentJul 2022 – Jun 2024
CMS Medicare PSI 90: Patient safety and adverse events compositeComplications and deaths0.98 (0.56 to 1.4)No differentJul 2022 – Jun 2024
Death rate for heart failure patientsComplications and deaths10 · 72 casesNoneJul 2022 – Jun 2025
Death rate for pneumonia patientsComplications and deaths15.1 · 106 casesNoneJul 2022 – Jun 2025
Death rate for stroke patientsComplications and deaths10.4 · 257 casesNoneJul 2023 – Jun 2025
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality RateComplications and deaths3.8 · 721 casesNoneJul 2024 – Jun 2025
Iatrogenic pneumothorax rateComplications and deaths0.26 (0.03 to 0.49) · 2,031 casesNo differentJul 2022 – Jun 2024
In-hospital fall-associated fracture rateComplications and deaths0.25 (0.04 to 0.45) · 2,032 casesNo differentJul 2022 – Jun 2024
Perioperative pulmonary embolism or deep vein thrombosis rateComplications and deaths3.35 (0.94 to 5.76) · 419 casesNo differentJul 2022 – Jun 2024
Postoperative acute kidney injury requiring dialysis rateComplications and deaths1.41 (0 to 3) · 211 casesNo differentJul 2022 – Jun 2024
Postoperative hemorrhage or hematoma rateComplications and deaths2.84 (1.24 to 4.44) · 414 casesNo differentJul 2022 – Jun 2024
Postoperative respiratory failure rateComplications and deaths11.95 (2.91 to 20.98) · 218 casesNo differentJul 2022 – Jun 2024
Postoperative sepsis rateComplications and deaths5.61 (1.47 to 9.75) · 198 casesNo differentJul 2022 – Jun 2024
Postoperative wound dehiscence rateComplications and deaths1.74 (0.22 to 3.26) · 52 casesNo differentJul 2022 – Jun 2024
Pressure ulcer rateComplications and deaths0.32 (0 to 1.28) · 1,461 casesNo differentJul 2022 – Jun 2024
Rate of complications for hip/knee replacement patientsComplications and deaths4.6 · 58 casesNoneApr 2023 – Mar 2025
Central Line Associated Bloodstream Infection (ICU + select Wards)Infections0No differentOct 2024 – Sep 2025
MRSA BacteremiaInfections1.756No differentOct 2024 – Sep 2025
Heart failure (HF) 30-Day Readmission RateUnplanned return visits22.1 · 91 casesNoneJul 2023 – Jun 2025
Hospital return days for heart failure patientsUnplanned return visits65.3 · 84 casesNoneJul 2022 – Jun 2025
Hospital return days for pneumonia patientsUnplanned return visits-26.6 · 115 casesNoneJul 2022 – Jun 2025
Pneumonia (PN) 30-Day Readmission RateUnplanned return visits16.4 · 142 casesNoneJul 2023 – Jun 2025
Rate of readmission after hip/knee replacementUnplanned return visits5.5 · 55 casesNoneJul 2023 – Jun 2025
Rate of readmission for chronic obstructive pulmonary disease (COPD) patientsUnplanned return visits19.6 · 25 casesNoneJul 2023 – Jun 2025
Ratio of unplanned hospital visits after hospital outpatient surgeryUnplanned return visits1 (0.7 to 1.3) · 312 casesNo differentJan 2024 – Dec 2024

What patients said (602 patients answered, 22% of those asked)

Patient survey stars by topic at California Pacific Medical Ctr-Davies Campus Hosp
Cleanliness4
Nurse communication2
Doctor communication4
Communication about medicines3
Discharge information3
Overall hospital rating3
Quietness2
Recommend hospital4
Share of patients giving the best answer at California Pacific Medical Ctr-Davies Campus Hosp
Room was "always" clean75%
Nurses "always" communicated well73%
Doctors "always" communicated well79%
Staff "always" explained59%
Yes, staff "did" give patients this information86%
Yes, staff "did" give patients information about help after discharge88%
Doctors "always" explained things so they could understand73%
Doctors "always" listened carefully78%
Doctors "always" treated them with courtesy and respect85%
Patients who gave a rating of "9" or "10" (high)70%
Staff "always" explained new medications72%
Nurses "always" explained things so they could understand68%
Nurses "always" listened carefully71%
Nurses "always" treated them with courtesy and respect81%
"Always" quiet at night46%
"YES", patients would definitely recommend the hospital74%
Staff "always" explained possible side effects46%
Yes, staff "did" give patients information about possible symptoms85%
See every measure and the patient survey for Novato Community Hospital

Behind the star rating — Deaths: 0 better, 5 the same, 0 worse of 5 measures. Safety: 0 better, 3 the same, 0 worse of 3 measures. Readmissions: 0 better, 7 the same, 0 worse of 7 measures. The star rating is worked out from an earlier period than the measures below, so the two can disagree.

Every scored measure at Novato Community Hospital
Clostridium Difficile (C.Diff)Infections0BetterOct 2024 – Sep 2025
Abdominopelvic accidental puncture or laceration rateComplications and deaths1 (0 to 2.06) · 213 casesNo differentJul 2022 – Jun 2024
CMS Medicare PSI 90: Patient safety and adverse events compositeComplications and deaths0.85 (0.4 to 1.3)No differentJul 2022 – Jun 2024
Death rate for COPD patientsComplications and deaths8.2 · 25 casesNoneJul 2022 – Jun 2025
Death rate for heart failure patientsComplications and deaths10 · 111 casesNoneJul 2022 – Jun 2025
Death rate for pneumonia patientsComplications and deaths16.1 · 140 casesNoneJul 2022 – Jun 2025
Death rate for stroke patientsComplications and deaths11.3 · 42 casesNoneJul 2023 – Jun 2025
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality RateComplications and deaths3.8 · 627 casesNoneJul 2024 – Jun 2025
Iatrogenic pneumothorax rateComplications and deaths0.2 (0 to 0.43) · 1,872 casesNo differentJul 2022 – Jun 2024
In-hospital fall-associated fracture rateComplications and deaths0.25 (0.04 to 0.46) · 1,796 casesNo differentJul 2022 – Jun 2024
Perioperative pulmonary embolism or deep vein thrombosis rateComplications and deaths2.92 (0.5 to 5.33) · 505 casesNo differentJul 2022 – Jun 2024
Postoperative acute kidney injury requiring dialysis rateComplications and deaths1.64 (0 to 3.36) · 317 casesNo differentJul 2022 – Jun 2024
Postoperative hemorrhage or hematoma rateComplications and deaths2.2 (0.51 to 3.88) · 495 casesNo differentJul 2022 – Jun 2024
Postoperative respiratory failure rateComplications and deaths7.93 (0 to 17.29) · 323 casesNo differentJul 2022 – Jun 2024
Postoperative sepsis rateComplications and deaths4.88 (0.69 to 9.07) · 311 casesNo differentJul 2022 – Jun 2024
Postoperative wound dehiscence rateComplications and deaths1.75 (0.22 to 3.27) · 96 casesNo differentJul 2022 – Jun 2024
Pressure ulcer rateComplications and deaths0.41 (0 to 1.49) · 1,320 casesNo differentJul 2022 – Jun 2024
Rate of complications for hip/knee replacement patientsComplications and deaths3.2 · 143 casesNoneApr 2023 – Mar 2025
Heart failure (HF) 30-Day Readmission RateUnplanned return visits19.6 · 108 casesNoneJul 2023 – Jun 2025
Hospital return days for heart failure patientsUnplanned return visits-31.9 · 121 casesNoneJul 2022 – Jun 2025
Hospital return days for pneumonia patientsUnplanned return visits1.1 · 150 casesNoneJul 2022 – Jun 2025
Pneumonia (PN) 30-Day Readmission RateUnplanned return visits16.6 · 143 casesNoneJul 2023 – Jun 2025
Rate of readmission after hip/knee replacementUnplanned return visits5.4 · 118 casesNoneJul 2023 – Jun 2025
Rate of readmission for chronic obstructive pulmonary disease (COPD) patientsUnplanned return visits19.6 · 27 casesNoneJul 2023 – Jun 2025
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)Unplanned return visits12.5 (9.5 to 16.5) · 930 casesNo differentJan 2022 – Dec 2024
Ratio of unplanned hospital visits after hospital outpatient surgeryUnplanned return visits1 (0.7 to 1.3) · 184 casesNo differentJan 2024 – Dec 2024

What patients said (334 patients answered, 30% of those asked)

Patient survey stars by topic at Novato Community Hospital
Cleanliness4
Nurse communication4
Doctor communication4
Communication about medicines3
Discharge information4
Overall hospital rating4
Quietness3
Recommend hospital5
Share of patients giving the best answer at Novato Community Hospital
Room was "always" clean78%
Nurses "always" communicated well81%
Doctors "always" communicated well83%
Staff "always" explained63%
Yes, staff "did" give patients this information89%
Yes, staff "did" give patients information about help after discharge89%
Doctors "always" explained things so they could understand78%
Doctors "always" listened carefully84%
Doctors "always" treated them with courtesy and respect87%
Patients who gave a rating of "9" or "10" (high)82%
Staff "always" explained new medications77%
Nurses "always" explained things so they could understand76%
Nurses "always" listened carefully82%
Nurses "always" treated them with courtesy and respect86%
"Always" quiet at night54%
"YES", patients would definitely recommend the hospital84%
Staff "always" explained possible side effects49%
Yes, staff "did" give patients information about possible symptoms90%
See every measure and the patient survey for Sutter Santa Rosa Regional Hospital

Behind the star rating — Deaths: 1 better, 6 the same, 0 worse of 7 measures. Safety: 1 better, 6 the same, 0 worse of 7 measures. Readmissions: 1 better, 8 the same, 1 worse of 10 measures. The star rating is worked out from an earlier period than the measures below, so the two can disagree.

Every scored measure at Sutter Santa Rosa Regional Hospital
Central Line Associated Bloodstream Infection (ICU + select Wards)Infections0BetterOct 2024 – Sep 2025
Clostridium Difficile (C.Diff)Infections0.157BetterOct 2024 – Sep 2025
Abdominopelvic accidental puncture or laceration rateComplications and deaths1.03 (0.08 to 1.99) · 1,147 casesNo differentJul 2022 – Jun 2024
CMS Medicare PSI 90: Patient safety and adverse events compositeComplications and deaths1.03 (0.69 to 1.37)No differentJul 2022 – Jun 2024
Death rate among surgical inpatients with serious treatable complicationsComplications and deaths162.53 (108.3 to 216.76) · 54 casesNo differentJul 2022 – Jun 2024
Death rate for COPD patientsComplications and deaths6.8 · 85 casesNoneJul 2022 – Jun 2025
Death rate for heart attack patientsComplications and deaths11.8 · 192 casesNoneJul 2022 – Jun 2025
Death rate for heart failure patientsComplications and deaths10.5 · 316 casesNoneJul 2022 – Jun 2025
Death rate for pneumonia patientsComplications and deaths14 · 296 casesNoneJul 2022 – Jun 2025
Death rate for stroke patientsComplications and deaths11.6 · 142 casesNoneJul 2023 – Jun 2025
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality RateComplications and deaths2.9 · 1,971 casesNoneJul 2024 – Jun 2025
Iatrogenic pneumothorax rateComplications and deaths0.26 (0.06 to 0.47) · 4,946 casesNo differentJul 2022 – Jun 2024
In-hospital fall-associated fracture rateComplications and deaths0.23 (0.03 to 0.43) · 4,974 casesNo differentJul 2022 – Jun 2024
Perioperative pulmonary embolism or deep vein thrombosis rateComplications and deaths4.99 (2.93 to 7.06) · 1,288 casesNo differentJul 2022 – Jun 2024
Postoperative acute kidney injury requiring dialysis rateComplications and deaths1.5 (0 to 3.15) · 532 casesNo differentJul 2022 – Jun 2024
Postoperative hemorrhage or hematoma rateComplications and deaths2.36 (0.82 to 3.9) · 1,214 casesNo differentJul 2022 – Jun 2024
Postoperative respiratory failure rateComplications and deaths9.87 (2.35 to 17.39) · 558 casesNo differentJul 2022 – Jun 2024
Postoperative sepsis rateComplications and deaths8.01 (4.29 to 11.73) · 522 casesNo differentJul 2022 – Jun 2024
Postoperative wound dehiscence rateComplications and deaths1.6 (0.14 to 3.05) · 337 casesNo differentJul 2022 – Jun 2024
Pressure ulcer rateComplications and deaths0.18 (0 to 0.89) · 4,064 casesNo differentJul 2022 – Jun 2024
Rate of complications for hip/knee replacement patientsComplications and deaths3.1 · 206 casesNoneApr 2023 – Mar 2025
Catheter Associated Urinary Tract Infections (ICU + select Wards)Infections0.626No differentOct 2024 – Sep 2025
MRSA BacteremiaInfections0.299No differentOct 2024 – Sep 2025
SSI - Colon SurgeryInfections0No differentOct 2024 – Sep 2025
Acute Myocardial Infarction (AMI) 30-Day Readmission RateUnplanned return visits14.1 · 186 casesNoneJul 2023 – Jun 2025
Heart failure (HF) 30-Day Readmission RateUnplanned return visits21 · 342 casesNoneJul 2023 – Jun 2025
Hospital return days for heart attack patientsUnplanned return visits-4.1 · 184 casesNoneJul 2022 – Jun 2025
Hospital return days for heart failure patientsUnplanned return visits-14 · 352 casesNoneJul 2022 – Jun 2025
Hospital return days for pneumonia patientsUnplanned return visits-17.4 · 309 casesNoneJul 2022 – Jun 2025
Pneumonia (PN) 30-Day Readmission RateUnplanned return visits16.2 · 309 casesNoneJul 2023 – Jun 2025
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapyUnplanned return visits7.2 (5.1 to 9.8) · 259 casesNo differentJan 2024 – Dec 2024
Rate of inpatient admissions for patients receiving outpatient chemotherapyUnplanned return visits11.6 (8.8 to 15) · 259 casesNo differentJan 2024 – Dec 2024
Rate of readmission after hip/knee replacementUnplanned return visits5.3 · 215 casesNoneJul 2023 – Jun 2025
Rate of readmission for chronic obstructive pulmonary disease (COPD) patientsUnplanned return visits19.8 · 100 casesNoneJul 2023 – Jun 2025
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)Unplanned return visits14 (10.8 to 18) · 1,275 casesNo differentJan 2022 – Dec 2024
Ratio of unplanned hospital visits after hospital outpatient surgeryUnplanned return visits1.1 (0.9 to 1.4) · 702 casesNo differentJan 2024 – Dec 2024

What patients said (752 patients answered, 22% of those asked)

Patient survey stars by topic at Sutter Santa Rosa Regional Hospital
Cleanliness3
Nurse communication3
Doctor communication2
Communication about medicines2
Discharge information4
Overall hospital rating4
Quietness3
Recommend hospital5
Share of patients giving the best answer at Sutter Santa Rosa Regional Hospital
Room was "always" clean67%
Nurses "always" communicated well79%
Doctors "always" communicated well75%
Staff "always" explained57%
Yes, staff "did" give patients this information88%
Yes, staff "did" give patients information about help after discharge87%
Doctors "always" explained things so they could understand70%
Doctors "always" listened carefully74%
Doctors "always" treated them with courtesy and respect82%
Patients who gave a rating of "9" or "10" (high)76%
Staff "always" explained new medications69%
Nurses "always" explained things so they could understand74%
Nurses "always" listened carefully75%
Nurses "always" treated them with courtesy and respect86%
"Always" quiet at night55%
"YES", patients would definitely recommend the hospital79%
Staff "always" explained possible side effects45%
Yes, staff "did" give patients information about possible symptoms90%

Original Medicare doctor bills

$32,336

Medicare paid this office $32,336 for 198 people.

This is what Medicare paid the clinician — not Medicare Advantage, and not the pharmacy.

Largest Original Medicare bills
Assessment of and care planning for patient with impaired thought processing, typically 60 minutes39$8,735$224
Long return visit (40+ min)52$5,815$110
New patient visit (45+ min)51$3,771$74
Long return visit (40+ min)20$2,906$145
New patient visit (60+ min)17$2,332$137
See all 10 services
Every Original Medicare service billed
Assessment of and care planning for patient with impaired thought processing, typically 60 minutes39$8,735$224
Long return visit (40+ min)52$5,815$110
New patient visit (45+ min)51$3,771$74
Long return visit (40+ min)20$2,906$145
New patient visit (60+ min)17$2,332$137
Assessment of and care planning for patient with impaired thought processing, typically 60 minutes14$2,056$147
New patient visit (60+ min)11$1,931$176
Return visit (30+ min)18$1,631$78
Prolonged office or other outpatient evaluation and management service(s) beyond the maximum required time of the primary procedure which has been selected using total time on the date of the primary service; each additional 15 minutes by the physician or20$1,044$24
Prolonged office or other outpatient evaluation and management service(s) beyond the maximum required time of the primary procedure which has been selected using total time on the date of the primary service; each additional 15 minutes by the physician or11$724$25

Who their Medicare patients are

198 Original Medicare patients in 2024. Average age 78 · Women 58% · Also on Medicaid 35% · Health risk score 1.22. At or below the middle of the specialty; the typical nurse practitioner clinician is at 1.42.

Conditions among them: High blood pressure 71% · Dementia 55% · Depression 34% · Diabetes 27% · Chronic kidney disease 21% · Cancer 21% · Coronary heart disease 20% · Atrial fibrillation 15% · COPD 14% · Stroke 13% · Heart failure 11%.

The office billed $137,736, Medicare allowed $44,936 and paid $32,336; for 322 services of 13 kinds.

Original Medicare patients only. A risk score of 1.0 is the average Medicare patient; higher means sicker. Any count under 11 is hidden.

Year by year

Original Medicare by year
2024198322781.22$137,736$32,336
2023123130710.83$39,703$11,779

Original Medicare only. A service billed for fewer than 11 people in a year is hidden, so the lines can add up to less than the year's total.

See the services billed each year

2023: 2 services

Original Medicare services billed in 2023
New patient visit (45+ min)107$10,325$96
Return visit (30+ min)13$1,019$78

Drugs they prescribed that Part D paid

$110,235

Pharmacies billed $110,235 in 2024.

This is pharmacy cost, not the office bill, and not what patients paid.

Opioids were 0% of their Part D prescriptions (0 of 473) in 2024. At or below the middle of the specialty; the typical nurse practitioner clinician is at 0%.

426 generic and 47 brand-name prescriptions · $110,235 in drug cost · 47 antipsychotic prescriptions to people over 65.

Part D prescriptions only. The opioid rate is opioid prescriptions as a share of all this clinician's Part D prescriptions; surgeons and pain specialists run higher than others, so it is shown against the same specialty.

Largest Part D drug costs
Rivastigmine11$3,181$289
Donepezil86$1,195$14
Quetiapine32$1,122$35
Sod Sulf-Potass Sulf-Mag Sulf13$823$63
Escitalopram60$618$10
See all 12 drugs
Every Part D drug this clinician prescribed
Rivastigmine11$3,181$289
Donepezil86$1,195$14
Quetiapine32$1,122$35
Sod Sulf-Potass Sulf-Mag Sulf13$823$63
Escitalopram60$618$10
Memantine15$526$35
Gavilyte-C28$471$17
Gavilyte-G27$386$14
Peg 3350-Electrolyte19$377$20
Omeprazole20$209$10
Famotidine20$178$9
Pantoprazole14$96$7

Year by year

Part D prescribing by year
20244732560% (0)10%$110,235
2023658260NoneNone$56,061
20221,2192631% (13)None$97,209
2021439194NoneNone$29,767

Part D prescriptions only. A drug prescribed to fewer than 11 people in a year is hidden.

See the drugs prescribed each year

2023: 16 drugs

Part D drugs prescribed in 2023
Peg 3350-Electrolyte55$1,272$23
Atorvastatin52$950$18
Gavilyte-C44$899$20
Amlodipine Besylate58$727$13
Omeprazole32$726$23
Metoprolol14$450$32
Metformin28$445$16
Lisinopril21$443$21
Levothyroxine29$397$14
Simvastatin14$217$15
Gavilyte-G12$185$15
Famotidine11$154$14
Sertraline12$136$11
Gabapentin16$135$8
Carvedilol11$129$12
Benazepril11$101$9

2022: 25 drugs

Part D drugs prescribed in 2022
Januvia14$8,457$604
Atorvastatin109$1,648$15
Ventolin Hfa14$1,468$105
Metoprolol52$1,323$25
Amlodipine Besylate129$1,321$10
Simvastatin33$710$22
Metformin58$696$12
Pantoprazole20$593$30
Levothyroxine33$557$17
Omeprazole35$544$16
Gabapentin56$521$9
Benazepril34$509$15
Tamsulosin13$508$39
Valsartan15$505$34
Losartan36$502$14
Pravastatin20$370$18
Potassium Chloride15$343$23
Mirtazapine12$274$23
Lisinopril27$221$8
Hydrochlorothiazide34$204$6
Pioglitazone12$202$17
Trazodone15$200$13
Famotidine11$190$17
Carvedilol17$147$9
Fluticasone Propionate16$130$8

2021: 8 drugs

Part D drugs prescribed in 2021
Atorvastatin52$784$15
Amlodipine Besylate47$401$9
Metoprolol17$312$18
Omeprazole16$303$19
Benazepril15$219$15
Metformin25$218$9
Simvastatin18$185$10
Hydrochlorothiazide22$127$6

Money from drug and device companies

$341 in 2025

Industry payments by year
2025511None$341
20241137None$1,118
20231540None$1,359
202212None$35

Paid work is consulting, speaking, honoraria and royalties, as opposed to meals and travel.

A payment is not proof that care is biased.

Payments by company
EisaiLeqembi$118
4 payments
  • Meals for Leqembi · 2025-09-23 · $31
  • Meals for Leqembi · 2025-08-14 · $33
  • Meals for Leqembi · 2025-06-26 · $31
  • Meals for Leqembi · 2025-02-11 · $23
Lilly USAKisunla$110
4 payments
  • Meals for Kisunla · 2025-10-24 · $24
  • Meals for Kisunla · 2025-05-30 · $25
  • Meals for Kisunla · 2025-03-29 · $30
  • Meals for Kisunla · 2025-01-14 · $30
Otsuka America PharmaceuticalRexulti$60
1 payment
  • Meals for Rexulti · 2025-09-11 · $60
Otsuka Pharmaceutical Development & CommercializationRexulti$35
1 payment
  • Meals for Rexulti · 2025-02-07 · $35
AbbvieLinzess$18
1 payment
  • Meals for Linzess · 2025-03-20 · $18
See all 11 published payments
Every published payment
Lilly USAMeals · 2025-10-24Kisunla$24
EisaiMeals · 2025-09-23Leqembi$31
Otsuka America PharmaceuticalMeals · 2025-09-11Rexulti$60
EisaiMeals · 2025-08-14Leqembi$33
EisaiMeals · 2025-06-26Leqembi$31
Lilly USAMeals · 2025-05-30Kisunla$25
Lilly USAMeals · 2025-03-29Kisunla$30
AbbvieMeals · 2025-03-20Linzess$18
EisaiMeals · 2025-02-11Leqembi$23
Otsuka Pharmaceutical Development & CommercializationMeals · 2025-02-07Rexulti$35
Lilly USAMeals · 2025-01-14Kisunla$30
See earlier years (2024, 2023, 2022)

2024: $1,118

Payments by company in 2024
Lilly USAOmvoh$302
7 payments
  • Meals for Kisunla · 2024-10-23 · $31
  • Meals for Kisunla · 2024-09-16 · $34
  • Meals for Amyvid · 2024-08-15 · $31
  • Meals for Omvoh · 2024-04-22 · $31
  • Meals for Omvoh · 2024-03-21 · $122
  • Meals for Omvoh · 2024-02-22 · $28
  • Meals for Omvoh · 2024-01-05 · $25
Janssen BiotechStelara$291
8 payments
  • Meals for Tremfya · 2024-05-14 · $102
  • Meals for Stelara · 2024-05-12 · $25
  • Meals for Stelara · 2024-05-08 · $34
  • Meals for Stelara · 2024-05-02 · $26
  • Meals for Stelara · 2024-04-10 · $25
  • Meals for Stelara · 2024-03-17 · $22
  • Meals for Stelara · 2024-03-12 · $24
  • Meals for Stelara · 2024-01-17 · $33
Salix Pharmaceuticals a division of Bausch Health USXifaxan$135
5 payments
  • Meals for Xifaxan · 2024-05-22 · $87
  • Meals for Xifaxan · 2024-04-03 · $13
  • Meals for Xifaxan · 2024-04-03 · $21
  • Meals for Trulance · 2024-02-14 · $1
  • Meals for Trulance · 2024-02-14 · $13
AbbvieRinvoq$91
5 payments
  • Meals for Linzess · 2024-07-09 · $15
  • Meals for Rinvoq · 2024-05-01 · $16
  • Meals for Creon · 2024-04-17 · $17
  • Meals for Rinvoq · 2024-02-03 · $20
  • Meals for Rinvoq · 2024-01-04 · $23
EisaiLeqembi$78
3 payments
  • Meals for Leqembi · 2024-11-14 · $26
  • Meals for Leqembi · 2024-07-25 · $28
  • Meals for Leqembi · 2024-06-24 · $24
Regeneron Healthcare SolutionsDupixent$63
2 payments
  • Meals for Dupixent · 2024-03-13 · $33
  • Meals for Dupixent · 2024-02-05 · $30
QOL MedicalSucraid$62
2 payments
  • Meals for Sucraid · 2024-04-30 · $44
  • Meals for Sucraid · 2024-01-04 · $17
Intercept PharmaceuticalsOcaliva$26
1 payment
  • Meals for Ocaliva · 2024-01-09 · $26
Phathom PharmaceuticalsVoquezna$26
1 payment
  • Meals for Voquezna · 2024-05-06 · $26
PfizerXeljanz$23
1 payment
  • Meals for Xeljanz · 2024-04-23 · $23
Boehringer Ingelheim PharmaceuticalsCyltezo$22
1 payment
  • Meals for Cyltezo · 2024-01-17 · $22

2023: $1,359

Payments by company in 2023
AbbvieSkyrizi$344
7 payments
  • Meals for Rinvoq · 2023-12-20 · $15
  • Meals for Rinvoq · 2023-11-18 · $25
  • Meals for Skyrizi · 2023-11-08 · $184
  • Meals for Skyrizi · 2023-11-08 · $52
  • Meals for Rinvoq · 2023-11-07 · $24
  • Meals for Rinvoq · 2023-11-01 · $22
  • Meals for Viberzi · 2023-09-12 · $22
Janssen BiotechStelara$323
7 payments
  • Meals for Stelara · 2023-12-20 · $29
  • Meals for Stelara · 2023-11-30 · $36
  • Meals for Stelara · 2023-10-12 · $36
  • Meals for Stelara · 2023-08-17 · $118
  • Meals for Stelara · 2023-07-25 · $34
  • Meals for Stelara · 2023-06-27 · $37
  • Meals for Stelara · 2023-06-07 · $33
ArdelyxIbsrela$167
2 payments
  • Meals for Ibsrela · 2023-07-17 · $140
  • Meals for Ibsrela · 2023-07-10 · $27
QOL MedicalSucraid$85
4 payments
  • Meals for Sucraid · 2023-11-28 · $21
  • Meals for Sucraid · 2023-10-23 · $23
  • Meals for Sucraid · 2023-09-18 · $21
  • Meals for Sucraid · 2023-08-30 · $20
RedHill BiopharmaTalicia$85
4 payments
  • Meals for Talicia · 2023-09-09 · $24
  • Meals for Talicia · 2023-09-09 · $24
  • Meals for Talicia · 2023-08-07 · $23
  • Meals for Talicia · 2023-07-08 · $15
Intercept PharmaceuticalsOcaliva$70
3 payments
  • Meals for Ocaliva · 2023-09-25 · $26
  • Meals for Ocaliva · 2023-07-28 · $17
  • Meals for Ocaliva · 2023-06-23 · $27
Regeneron Healthcare SolutionsDupixent$57
2 payments
  • Meals for Dupixent · 2023-11-01 · $26
  • Meals for Dupixent · 2023-08-10 · $31
GenzymeDupixent$49
2 payments
  • Meals for Dupixent · 2023-12-20 · $26
  • Meals for Dupixent · 2023-08-21 · $24
Fresenius Kabi USAIdacio$45
2 payments
  • Meals for Idacio · 2023-11-16 · $26
  • Meals for Idacio · 2023-09-06 · $20
Takeda Pharmaceuticals U.S.A.Entyvio$32
2 payments
  • Meals for Entyvio · 2023-12-05 · $16
  • Meals for Entyvio · 2023-10-25 · $16
Boehringer Ingelheim PharmaceuticalsCyltezo$25
1 payment
  • Meals for Cyltezo · 2023-12-27 · $25
Lilly USANone$22
1 payment
  • Meals · 2023-12-18 · $22
Janssen Scientific AffairsNone$22
1 payment
  • Meals · 2023-11-09 · $22
VivusPancreaze$17
1 payment
  • Meals for Pancreaze · 2023-07-26 · $17
Braintree LaboratoriesSuflave$14
1 payment
  • Meals for Suflave · 2023-11-15 · $14

2022: $35

Payments by company in 2022
Gilead SciencesNone$35
2 payments
  • Meals · 2022-08-31 · $16
  • Meals · 2022-05-11 · $20

Professional record

NPI
1134734635
Licence
CA 95015044
Video visits
Lists video visits
Gender
Female
More record details
Sole proprietor
No
Taxonomy
Federal specialty code 363LF0000X (363LF0000X)
Mailing address
325 Distel Cir, Los Altos, CA, 94022
NPI first listed
2020-09-11
NPI last updated
2022-03-01
NPI record certified
2020-12-05

This is when the NPI record was last certified, not a medical board exam.